Decision Support Analyst
Role Overview
Supports evidence-based decision-making and monitoring of hospital and program performance using patient-related and hospital utilization data.
Provides analysis, interpretation, presentation, and dissemination of data-driven insights to clinical programs and senior management.
Supports the provincial Substance Use Disorder Integrated Care Pathway pilot by strengthening dashboard data quality and associated metrics.
Key Skills for This Role
Full Job Posting
Role overview
Supports evidence-based decision-making and monitoring of hospital and program performance using patient-related and hospital utilization data.
Provides analysis, interpretation, presentation, and dissemination of data-driven insights to clinical programs and senior management.
Supports the provincial Substance Use Disorder Integrated Care Pathway pilot by strengthening dashboard data quality and associated metrics.
Duties and responsibilities
- Maintain, troubleshoot, investigate, and develop reporting products and tools.
- Collaborate across departments to investigate issues, propose solutions, and help implement strategies.
- Build or modify existing reporting content to meet client needs.
- Design and develop dashboards, reports, and metrics in Epic and Power BI.
- Extract data from Epic and non-Epic SQL databases, including Clarity and Caboodle.
- Create, maintain, and enhance reporting solution and process documentation.
- Apply data governance principles to reporting and data assets.
- Work with Emergency Department, Mental Health and Addictions, and other teams to ensure MHA-PDS metrics are accurately captured and submitted to Ontario Health under provincial standards.
Qualifications
- Bachelor-level degree in Science, Health Informatics, or a similar area is required; a master's degree or higher is an asset.
- Three years of progressive experience in data or analytics services or an equivalent role, or a combination of experience and graduate-level education.
- Knowledge and experience with Epic and its Cogito, Clarity, and Caboodle reporting modules are preferred.
- Active certification in these modules or the ability to achieve certification is mentioned as preferred.
Schedule and term
- Temporary full-time, 12-month contract.
- Days, with 8-hour shifts subject to change.
Workplace
- The position is located at the Whitby corporate office.
Compensation
- Wage schedule is $42.640 to $58.050 per hour.
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