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Data Center Regional Program Manager-Dubai, UAE

Alibaba Cloud
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 6 days ago
Data center infrastructure operationsColocation provider managementProgram managementVendor governance and negotiationEMS data integrationElectrical and HVAC systems

Full Job Posting

Role overview

Regional program role supporting efficient, stable, and secure operation of Alibaba Cloud infrastructure facilities.

Works across facilities and geographies with local operations, engineering teams, colocation providers, vendors, and global headquarters.

Program delivery and standards

  • Roll out colocation standards across assigned facilities, covering equipment, personnel, monitoring, emergency response, drills, change, maintenance, and flying-inspection risk.
  • Convert requirements into plans, milestones, acceptance criteria, and tracked gap-closure deliverables.
  • Coordinate project plans, RACI, risks, issues, and delivery cadence across stakeholders and geographies.

EMS integration and technical validation

  • Lead EMS data-point mapping, connection, validation, and maintenance under the applicable integration standard.
  • Ensure telemetry covers room temperature and humidity, busway and rack power, and status, alarms, setpoints, and logs for route-related equipment.
  • Review electrical, HVAC, ELV, BMS, monitoring, and automation-control logic, parameters, setpoints, architecture, equipment run logic, and redundancy.
  • Coordinate rigorous acceptance testing and sign off production readiness.

Governance and regional capability

  • Negotiate scope, standards compliance, SLAs, and remediation with colocation providers and platform vendors.
  • Build compliance and EMS health dashboards and scorecards; report progress and risks to global headquarters.
  • Collaborate on standards and platform roadmaps, adapt global policies locally, and build regional capability through training, certification, and knowledge transfer.

Qualifications

  • Bachelor's degree or higher in a technical discipline.
  • More than 8 years of infrastructure operations experience, including colocation provider management or vendor governance.
  • Strong understanding of critical electrical and HVAC systems and ability to drive engineering initiatives.
  • Experience in vendor governance, operational auditing, performance improvement, and complex cross-functional project delivery.
  • Experience with infrastructure risk identification, root-cause analysis, mitigation, and action-item closure.
  • Strong communication and stakeholder-management skills across diverse contexts.
  • Willingness to travel internationally up to 30–40% of the time; Mandarin proficiency is a plus.

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