Data Center Engineer
Key Skills for This Role
Full Job Posting
Functional responsibilities
- Coordinate and maintain data center facilities monitoring and management systems, reporting on system status and performance.
- Handle facility faults and escalations through resolution with internal technical teams and third-party vendors.
- Audit data center equipment and systems periodically.
- Monitor and manage building fabric, cooling, power, security, safety, and cleaning systems.
- Facilitate IT rack installations by providing power, cooling, security, and networking systems and components.
- Maintain technical documentation for operational processes and procedures.
- Supervise preventive maintenance by subcontractors and internal technical teams according to the approved PPM schedule.
- Coordinate CAFM service and ensure activities are correctly mapped in the system.
- Troubleshoot infrastructure issues, implement directed changes, monitor systems, and escalate issues as necessary.
- Provide service cover; install, move, and decommission hardware; and support the data center team.
- Comply with risk, safety, security, and approved EHS protocols.
- Prepare and present customer reports to management as needed.
Qualifications and experience
- Bachelor’s degree in mechanical, electrical, facility management, or an equivalent field.
- At least four years of experience in data centers or mission-critical facilities.
- Knowledge of data center infrastructure, including civil, mechanical, security, and networking systems.
- Experience with technical evaluations, SOP and EOP documents, and preventive and corrective maintenance.
- English is essential; Arabic is an advantage.
- Ability to read, understand, and review technical drawings.
- Working knowledge of MS Office, including Excel, Word, Outlook, and PowerPoint.
- Networking protocols, server hardware, virtualization, and server or network troubleshooting experience are preferable.
- Related accreditation or certification, such as ATD, AOS, CDCMP, or CDCE, is preferred.
- Strong communication, organizational, multitasking, problem-solving, decision-making, and judgment skills.
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