Customer Support and Online Order Processing Executive - Arabic
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Key skills for this role
About the Role
Primary duties and responsibilities: Order Management Answer "incoming or make outgoing calls and provide chat support" about product availability, quality, order status, and delivery status.
Key Skills for This Role
Full Job Posting
Overview
Primary duties and responsibilities:
Order Management
- Answer "incoming or make outgoing calls and provide chat support" about product availability, quality, order status, and delivery status.
- Process orders received through online channel.
- Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.
- Maintain the accuracy of all data and verify the same for all customer services.
Job Types: Full-time, Permanent
Pay: AED3,500.00 - AED4,000.00 per month
Education
- Bachelor's (Required)
Experience
- Customer Support in Retail Shop: 3 years (Required)
- Ecommerce Operations: 2 years (Required)
Language
- Arabic (Required)
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