Customer Support and Online Order Processing Executive - Arabic
About This Role
Primary duties and responsibilities:
Order Management
- Answer "incoming or make outgoing calls and provide chat support" about product availability, quality, order status, and delivery status.
- Process orders received through online channel.
- Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.
- Maintain the accuracy of all data and verify the same for all customer services.
Job Types: Full-time, Permanent
Pay: AED3,500.00 - AED4,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Customer Support in Retail Shop: 3 years (Required)
- Ecommerce Operations: 2 years (Required)
Language:
- Arabic (Required)
Work Location: In person
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