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Customer Service Star

Dubai Careers - A Smart Dubai InitiativeDubai, UAE1 months agoEntryfulltime
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM SoftwareHelpdesk SoftwareCustomer FeedbackService Level Agreements (SLAs)Arabic Language Proficiency
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Via LinkedIn·

About This Role

Job Description

  • Receive and document customer applications, along with all required documents, records, and information, ensuring completeness in accordance with approved procedures.
  • Review and verify all documents, records, and information related to customer transactions, ensuring accuracy and validity prior to processing.
  • Issue No Objection Certificates (NOCs), health certificates, licenses, and other municipal service-related documents, and address customer requests within the scope of municipal services.
  • Communicate and coordinate with relevant organizational units responsible for service delivery to expedite pending transactions and ensure timely completion within established service timelines.
  • Receive customer feedback and complaints, and coordinate with relevant departments to resolve them promptly, ensuring service quality and customer satisfaction.

Qualifications

  • Qualification :Bachelor’s Degree
  • Major :administration sciences
  • Experience : not required

Job Category Sales and Customer Service

Advertiser Dubai Municipality

Educational-level Bachelor

Required Nationality UAE Only

Monthly Salary Unspecified

Schedule-Time Full time

Job Posting 09/04/2026

Unposting Date 23/04/2026

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