Customer Service Representative

McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Thunder Bay, John Street location .

Reporting to the Site Manager, this position is responsible for:

Providing prompt, efficient and courteous customer service to all customers.

Maintaining a clean, safe, customer friendly work environment.

Ensure all exterior store conditions are maintained to enhance the properties curb appeal.

Ensure accurate operation of cashier systems.

Ensure all paperwork submitted is accurate and balanced.

Adhere to all company policies and procedures as prescribed.

Enforcing age verification for the sales of tobacco, lottery and alcohol products.

The ideal candidate will have:

High school diploma or working towards completion

Smart Serve Certification an asset

Friendly enthusiastic and customer service focused

Takes pride in their work

Superior customer service skills with a desire to be part of a performance-driven team

Previous experience in customer service/retail preferred

Must be able to communicate clearly and effectively with customers and coworkers

Ability to stand for long periods of time

Must be able to work night shifts and weekends and holidays

The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.

McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949. We are thrilled to be recognized as a Platinum Club member of Canada's Best Managed Companies. We credit our success to our talented team and believe in providing them with opportunities to make a meaningful impact on our business and their careers. Join us and help us continue a tradition of meeting the needs of our customers and our communities and connecting them to the energy solutions of today and tomorrow.

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

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