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Customer Service Representative

Unknown
Jeddah, KSA
Full time
Yesterday
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM SoftwareHelpdesk SoftwareCustomer FeedbackService Level Agreements (SLAs)Arabic Language Proficiency
Free

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Key skills for this role

Customer SupportClient RelationsComplaint Resolution
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Full Job Posting

Overview

  • A leading company in real estate management and operations is seeking a Customer Service Representative.
  • 💼 Job Responsibilities:
  • Responding to customer inquiries via WhatsApp, phone, and booking platforms
  • Managing bookings and ensuring data accuracy
  • Monitoring customers during their stay and resolving issues promptly
  • Coordinating with operations teams
  • Enhancing customer experience and increasing customer satisfaction levels

Skills

  • ✅ Requirements:
  • Experience in customer service (preferably in real estate or hospitality)
  • Strong communication skills (Arabic / English)
  • Quick problem-solving and decision-making skills
  • Proficiency in computer usage
  • Commitment to working in shifts
  • ⭐ Benefits:
  • Professional work environment
  • Development opportunities
  • Performance incentives

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