Customer Service Representative
Key Skills for This Role
Full Job Posting
Why RelaDyne?
Competitive pay
Full benefits: medical, dental, vision, life, disability, 401k + match, HSA
Generous PTO & sick time
Career growth in a company that invests in its people
What You’ll Do
Respond to customer service inquiries by phone and email in a timely and professional manner
Process and track customer orders accurately
Assist with invoicing, billing questions, and order status updates
Coordinate with sales, operations, and logistics teams to ensure timely delivery
Resolve customer concerns and escalate issues when needed
Maintain accurate customer records in company systems
Support general administrative tasks as needed
What We’re Looking For
High school diploma or equivalent (college preferred)
Prior customer service experience in a contact center, administrative, or service-oriented environment required.
Strong communication and problem-solving skills
Ability to multitask and stay organized in a fast-paced environment
Experience with Microsoft Office; CRM experience is a plus
At RelaDyne, you’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth . Apply today and join the team driving the future of reliability.
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Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
About RelaDyne
Privately held U.S. distributor of lubricants, fuel, DEF, and reliability services for industrial, commercial, and automotive businesses.
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