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Customer Service Representative - Flow Control

Hayward Holdings
Clemmons, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 2 weeks ago
CommunicationSalesforce

Full Job Posting

Requirements

  • Excellent communication skills, both verbal and written
  • Strong commitment to customer service, to internal and external customers.
  • Excellent problem solving and conflict management skills.
  • Proven ability to work in a fast-paced environment, while also managing priorities.
  • 3+ years' work experience in a Business to Business (B2B) customer-facing service team.
  • Proficiency in Microsoft Office products
  • Experience negotiating resolutions, finding solutions, and balancing company and customer expectations.
  • Education
  • Associate degree in related discipline OR comparable CSR experience in place of degree.

Experience

  • Experience with Salesforce system is a plus.
  • Bi-lingual skills (fluent in Spanish) is a plus.
  • #LI-LS1

Preferred Qualifications

  • Experience with Salesforce system is a plus.
  • Bi-lingual skills (fluent in Spanish) is a plus.

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