Customer Service Representative (CSR)
Role Overview
The posting says it needs telesales and describes a debt-management executive role involving phone outreach and customer assistance.
The role explains services, assists with debt restructuring, and guides customers toward solutions for their financial situations.
The posting describes a telecaller as a company representative who contacts existing or potential prospects to close sales.
Key Skills for This Role
Full Job Posting
Role overview
The posting says it needs telesales and describes a debt-management executive role involving phone outreach and customer assistance.
The role explains services, assists with debt restructuring, and guides customers toward solutions for their financial situations.
The posting describes a telecaller as a company representative who contacts existing or potential prospects to close sales.
Requirements
- Proven experience as a telesales representative or in another sales role.
- A successful sales-quota track record is requested, preferably over the phone.
- Ability to learn about products and services and explain them to prospects.
- Excellent English, communication, and interpersonal skills.
- Ability to handle rejection and remain composed.
- Strong negotiation skills, with the ability to resolve issues and address complaints.
- Excellent phone and presentation skills.
Job responsibilities
- Contact potential or existing customers by phone to explain products or services.
- Close sales over the phone and maintain customer relationships.
- Gather data and generate leads.
- Work toward monthly targets and sales quotas.
- Keep call and sales records and note useful information.
- Present products confidently and address service queries tactfully.
Compensation
- The posting lists pay of up to AED 3,000 per month and also a range of AED 3,000–3,500 per month.
Workplace
- Work location is in person.
Hiring note
- The posting says candidates with similar experience who fit the criteria will be contacted.
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