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indeed

CSR - Customer Service Representative Female

CREDITCARE CREDIT MANAGEMENT LLC
Dubai, UAE
Full-time
Entry
Onsite
AED 3,500/month
Discovered 1 weeks ago
Debt collectionSalary-based repayment planningUAE banking and credit systemsCustomer serviceNegotiationPayment follow-up

Full Job Posting

Role overview

The company is seeking a customer service representative working as a financial advisor to help clients manage outstanding bank debts through structured salary-based repayment plans.

Responsibilities

  • Advise clients with outstanding bank debts on ways to settle their debts responsibly.
  • Use negotiation and collection skills to recover dues from customer salaries.
  • Develop and implement repayment strategies aligned with clients’ salary structures.
  • Maintain accurate records of customer interactions and payments.
  • Follow up on payment commitments and ensure timely collections.
  • Meet daily and monthly recovery targets.
  • Communicate clearly, respectfully, and professionally with clients.

Requirements

  • At least 1 year of experience in a debt collection agency, sales, or customer service.
  • Excellent communication and negotiation skills.
  • Strong understanding of salary-based repayment systems.
  • Basic knowledge of UAE banking and credit systems.
  • Proficiency in MS Office and CRM tools.
  • Ability to work under pressure and meet deadlines.

Benefits

  • Monthly performance-based incentives are offered.
  • The employer describes the work environment as supportive and growth-focused and mentions training and career development opportunities.

Compensation

  • Salary is listed as up to AED 3,500 per month and also as AED 3,000–3,500 per month.

Employment

  • The posting lists the job as full-time and permanent; it also includes the word “Fresher.”

Workplace

  • Work location is in person.

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