CSR - Customer Service Representative Female
Role Overview
The company is seeking a customer service representative working as a financial advisor to help clients manage outstanding bank debts through structured salary-based repayment plans.
Key Skills for This Role
Full Job Posting
Role overview
The company is seeking a customer service representative working as a financial advisor to help clients manage outstanding bank debts through structured salary-based repayment plans.
Responsibilities
- Advise clients with outstanding bank debts on ways to settle their debts responsibly.
- Use negotiation and collection skills to recover dues from customer salaries.
- Develop and implement repayment strategies aligned with clients’ salary structures.
- Maintain accurate records of customer interactions and payments.
- Follow up on payment commitments and ensure timely collections.
- Meet daily and monthly recovery targets.
- Communicate clearly, respectfully, and professionally with clients.
Requirements
- At least 1 year of experience in a debt collection agency, sales, or customer service.
- Excellent communication and negotiation skills.
- Strong understanding of salary-based repayment systems.
- Basic knowledge of UAE banking and credit systems.
- Proficiency in MS Office and CRM tools.
- Ability to work under pressure and meet deadlines.
Benefits
- Monthly performance-based incentives are offered.
- The employer describes the work environment as supportive and growth-focused and mentions training and career development opportunities.
Compensation
- Salary is listed as up to AED 3,500 per month and also as AED 3,000–3,500 per month.
Employment
- The posting lists the job as full-time and permanent; it also includes the word “Fresher.”
Workplace
- Work location is in person.
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