Customer Service Representative

Respond to customer service inquiries by phone and email in a timely and professional manner

Process and track customer orders accurately

Assist with invoicing, billing questions, and order status updates

Coordinate with sales, operations, and logistics teams to ensure timely delivery

Resolve customer concerns and escalate issues when needed

Maintain accurate customer records in company systems

Support general administrative tasks as needed

High school diploma or equivalent (college preferred)

Customer service or administrative experience

Strong communication and problem-solving skills

Ability to multitask and stay organized in a fast-paced environment

Experience with Microsoft Office; CRM experience is a plus

Competitive pay

Comprehensive benefits package: medical, dental, and life insurance

401(k) with company match

Generous PTO and sick time

Opportunities to grow and develop your skills

Supportive leadership and training

At RelaDyne, you’ll find more than just a job-you’ll discover a career with a company that values people, teamwork, and growth . Apply today and join the team driving the future of reliability.

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Equal Opportunity Employer/Disability/Veterans

RelaDyne and its affiliates is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status We are committed to accessibility. If you need assistance completing the application process or would like to request an alternative method of applying, please contact us.