Customer Service Representative
Role Overview
The company seeks a Tagalog-speaking call center representative to join its team in Deira, Dubai.
The role provides customer service and support to clients.
Key Skills for This Role
Full Job Posting
Role overview
The company seeks a Tagalog-speaking call center representative to join its team in Deira, Dubai.
The role provides customer service and support to clients.
Candidate requirements
- Tagalog-speaking ability is required.
- The posting seeks an experienced candidate but does not specify a minimum duration of experience.
- Excellent communication skills, problem-solving ability, and a professional demeanor are requested.
Responsibilities
- Answer inbound calls promptly and professionally.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain accurate customer records and update information as needed.
- Collaborate with team members to support customer satisfaction and service excellence.
- Follow company guidelines and protocols for customer interactions.
Compensation and benefits
- Salary is AED 4,000 per month.
- Benefits include one month of paid leave salary per year, health insurance, and end-of-service benefits as per UAE Labour Law.
Schedule
- The role has a nine-hour duty period.
Workplace
- Work is in person in Deira, Dubai.
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