Customer Service Executive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Responsible for handling accounts, as assigned by the Manager. Responsible to manage the accounts operationally as per the customer service QMS procedures depending on the shipm.
Key Skills for This Role
Full Job Posting
Overview
- Responsible for handling accounts, as assigned by the Manager.
- Responsible to manage the accounts operationally as per the customer service QMS procedures depending on the shipment mode & commercially responsible for the development & retention of the account.
- Develop strong relationships with customers based on trust, honesty and mutual respect.
- Responsible to ensure that all customer requirements are followed with high diligence & KPI’s if any are always met with close co-ordination within all stakeholders.
- Ensures all customer data, tariff’s & SOP’s are duly filed & updated/valid at any given time.
- Provide innovative & workable solutions to issues (if any).
- Have regular monthly/quarterly meetings with customers & ensure close follow-up is done on the action points.
- Responsible towards contributing towards the departmental goals & achieving individual KPI’s.
- Represent the company in the most professional manner possible in accordance with local legislation and all company policies / procedures.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Confidential Company
Telesales Executive- Teleco
Dubai, UAE
We are looking for an experienced and customer-oriented Telesales Executive who can confidently handle inbound and outbound calls and help achieve sales targets. We are looking ...
Executive Assistant / Secretary
Abu Dhabi, UAE
Executive Support Manage complex calendars, schedule meetings, and coordinate appointments across multiple time zones. Prepare meeting agendas, minutes, presentations, and br...
PRO
Dubai, UAE
Government Liaison: Represent the company at ministries, municipalities, free zones, and police departments. Visa & Labor Processing: Manage employment visas (new, renewals, and...
CONSTRUCTION MANAGER (ARAMCO APPROVED - Oil & Gas Pipeline Project)
Dammam/Khobar/Eastern Province, KSA
We are seeking a highly driven and field-tested Construction Manager to direct the on-site physical execution of our Saudi Aramco pipeline projects. This role requires a dynamic...
HSE MANAGER (ARAMCO APPROVED)
Dammam/Khobar/Eastern Province, KSA
seeking a highly experienced and dynamic HSE Manager to spearhead the health, safety, and environmental governance for our Saudi Aramco pipeline projects. This role requires a s...
Manager - Finance & Accounts
Dammam, KSA
Lead and manage the finance and accounts team, ensuring efficient and effective financial operations. Oversee regional finance teams to ensure alignment with company-wide financ...
Process Manager - Aramco Oil & Gas Pipeline Projects
Dammam/Khobar/Eastern Province, KSA
seeking a highly analytical and technical Process Manager to oversee the process engineering, fluid dynamics optimization, and technical design integrity of our Saudi Aramco pip...
Business Development Manager
Dubai, UAE
Customer Acquisition: Drive new business development to achieve targeted revenue goals through strategic customer acquisition. Sales Planning & Execution: Independently manage s...
Telesales Executive- Teleco
Dubai, UAE
Executive Assistant / Secretary
Abu Dhabi, UAE
PRO
Dubai, UAE
CONSTRUCTION MANAGER (ARAMCO APPROVED - Oil & Gas Pipeline Project)
Dammam/Khobar/Eastern Province, KSA
HSE MANAGER (ARAMCO APPROVED)
Dammam/Khobar/Eastern Province, KSA
Manager - Finance & Accounts
Dammam, KSA
Process Manager - Aramco Oil & Gas Pipeline Projects
Dammam/Khobar/Eastern Province, KSA
Business Development Manager
Dubai, UAE