Customer service - Emirati only
Skills
About This Role
Job Summary We are seeking motivated and customer-oriented UAE Nationals to join our team as Entry-Level Customer Service Representatives under our Emiratization program. This role is designed to provide fresh graduates and early-career professionals with hands-on experience in customer engagement, problem-solving, and business operations while contributing to exceptional customer experiences.
Key Responsibilities
- Serve as the first point of contact for customers via phone, email, chat, or in-person interactions
- Address customer inquiries, provide accurate information, and resolve issues efficiently
- Escalate complex or unresolved issues to the appropriate departments
- Maintain accurate records of customer interactions in CRM systems
- Follow up with customers to ensure satisfaction and issue resolution
- Support administrative tasks such as order processing, account updates, and service requests
- Adhere to company policies, service standards, and performance metrics
Requirements Requirements & Qualifications
- UAE National (Emirati) - Mandatory
- High school diploma or Bachelor's degree in Business Administration or related field preferred
- 0-2 years of experience (fresh graduates are encouraged to apply)
- Strong communication skills in Arabic and English (written and spoken)
- Basic computer skills (MS Office; familiarity with CRM systems is an advantage)
- Positive attitude, willingness to learn, and strong work ethic
Similar Jobs
Customer Service Representative (Emiratised Role)
Hilti Emirates · Dubai
Make your career real with Hilti The Customer Service Representative is part of the customer service team for Hilti Emirates and is responsible for always offering an exceptional level of service to our Hilti clients. Wh
Skills
Today
Generate Resume ↗CUSTOMER SERVICE AGENT-BUGGY OPERATOR
DP World · Dubai
Job Description Brief Description and Key Accountabilities: The individual will extensively communicate with passengers, airport users, airlines and other stakeholders to ensure the excellent delivery of customer service
Skills
Today
Generate Resume ↗Customer Service Agent (Buggy Operator)
Confidential · Abu Dhabi Emirate
We are hiring for Customer Service Agent role, an ideal candidate should have 1-2 years experience with good English Communication Skills. Required Criteria: High School Certificate or above At least 1-2 years relevant
Skills
Today
Generate Resume ↗Customer Service Representative/Sales Associate (Work in Dubai)
Aureus Group Pte. Ltd. · Dubai
Job Summary The Sales Associate supports the centre’s sales and customer operations by assisting with student enrolments, handling enquiries, and providing administrative and operational support to ensure a seamless and
Skills
Today
Generate Resume ↗Customer Service Representative (Remote)
PulseMediaNL · Abu Dhabi
PulseMediaNL is seeking a reliable and customer-oriented Customer Service Representative (Remote) to join our remote team. This role is essential for assisting customers, resolving inquiries, and ensuring a seamless and
Skills
Today
Generate Resume ↗CUSTOMER SERVICE AGENT
DP World · Dubai
Job Description Brief Description and Key Accountabilities: The individual will extensively communicate with passengers, airport users, airlines and other stakeholders to ensure the excellent delivery of customer service
Skills
Today
Generate Resume ↗Junior Customer Service Representative (Remote)
RecruitLytic · Abu Dhabi
Remote Customer Service Representative Work Mode: Remote Region: EU, MENA, Southeast Asia Join our customer-focused organization as a Remote Customer Service Representative, delivering exceptional support experiences to
Skills
Today
Generate Resume ↗Customer Service Representative ( UAE NATIONAL ONLY)
Copart Middle East · Dubai
We are seeking a Customer Service Representative to manage our front counter operations and provide exceptional service to our clients. The ideal candidate will be fluent in both English and Arabic, have experience in fr
Skills
Today
Generate Resume ↗Customer Service Representative (Remote)
PulseMediaNL · Sharjah
PulseMediaNL is seeking a reliable and customer-oriented Customer Service Representative (Remote) to join our remote team. This role is essential for assisting customers, resolving inquiries, and ensuring a seamless and
Skills
Today
Generate Resume ↗Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required