Customer Service - Contact Center with Technical background on Facility Management
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About the Role
Customer Service Representative – Facility Management Requirement Statement Customer Service professional with experience in handling client inquiries, service requests, complaints, and coordination activities, preferably with a technical background in Facility Management (FM).
Key Skills for This Role
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Requirement Statement
- **Customer Service professional with experience in handling client inquiries, service requests, complaints, and coordination activities, preferably with a technical background in Facility Management (FM).**
- **Knowledge of Facility Management operations, including maintenance services, MEP systems, cleaning services, pest control, landscaping, and related technical services, is preferred.**
- **Ability to coordinate effectively between clients, technicians, and operations teams to ensure timely service delivery and customer satisfaction.**
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