Customer Service Agent
Skills
About This Role
Job Objective
This role provides support services to residents and companies who are seeking information relating to Tasleem cooling services.
This will include providing customers with accurate information and assisting with the fulfilment of cooling service contracts and processing payments.
Customer Support;
- Present a professional and courteous attitude when engaging with customers.
- Recognize when a customer’s query requires escalation and facilitate through the established protocols as well as remain the primary contact for the customer from engagement to resolution.
- Minimize the need to revert to a customer for administrative purposes but ensuring that new contracts, payment receipting and application processes are followed step by step and accurately.
- Knowledge and fulfilment of customer contracts
- ;
- Understand the policies and procedures for customer contracts, move in and move outs, payments and the suspension process.
- Payments and Reconciliation
- Processing customer payments of cash, cheque or card in a timely manner and ensuring such payments receive receipts and are accounted for until they are deposited in the bank.
A. Minimum Qualifications
- Diploma /High School certificate.
B. Minimum Experience
- 1 year experience in relevant field.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Customer Service Executive - E-Commerce (Consumer)
Al Khayyat Investments (AKI) · Dubai
Job Purpose: We are looking for an experienced and customer-focused, bilingual Customer Service Executive (E-Commerce) with a strong background in e-commerce support. The ideal candidate should have at least 5 years of e
Skills
Officer, Customer Service
First Abu Dhabi Bank (FAB) · Abu Dhabi
Delivers exceptional customer service by providing accurate, timely, and compliant sales and service support to customers. Responsible for processing account opening, product onboarding, service requests, and after-sales
Skills
Call Centre Agent/Customer Service Representative (Arabic Speakers)
TASC Outsourcing · Dubai
Job Title – Call Centre Agent/Customer Service Representative (Arabic Speakers) Type - Outsourced Contract Duration- 6 Months Extendable -Immediate Joiners Only Work Location – Dubai * Salary – AED 5000-AED 5500 Worki
Skills
Customer Service Representative
the authors · Abu Dhabi
Customer Service Representative (Hospitality) Location: Abu Dhabi, UAE The Authors is seeking a Customer Service Representative to support guest communications and help deliver exceptional guest experiences. This role is
Skills
Customer Service Representative - Remote
PULSEMEDIA (APAC) · Abu Dhabi
We are looking for a motivated and customer-focused Customer Service Representative (Remote) to join our growing team. In this role, you will serve as the first point of contact for customers, providing professional supp
Skills
TELE SALES AGENT / CUSTOMER SERVICE
Play Wave Technologies · Dubai
The Tele Sales Agent generates sales through calls, maintains customer relationships, and requires strong communication, persuasion, and time management skills.
Skills
Sales & Customer Service Executive/Telesales Executive - FMCG
DECISION MANAGEMENT CONSULTANTS L.L.C · Dubai
Responsible for outbound sales calls, lead generation, and maintaining client relationships in HORECA, requiring telesales experience and proficiency in English.
Skills
Customer Service Representative
Fahd Al Hemeiri Holding · United Arab Emirates
Provide excellent customer service, resolve issues, maintain records, and coordinate with departments to ensure customer satisfaction with professionalism.
Skills
Customer Service Representative
Binyaber · Dubai
Handle customer inquiries, provide accurate information, resolve complaints, and maintain records while ensuring high customer satisfaction and effective communication.
Skills
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required