Customer Service (Aesthetic Experience) ( Female )
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Key skills for this role
About the Role
Day-to-Day Responsibilities: Respond to customer inquiries promptly via phone, chat, and email. Communicate and coordinate effectively with various internal departments. Investigate, research, and resolve customer issues with attention to detail.
Key Skills for This Role
Full Job Posting
Day-to-Day Responsibilities
- Respond to customer inquiries promptly via phone, chat, and email.
- Communicate and coordinate effectively with various internal departments.
- Investigate, research, and resolve customer issues with attention to detail.
- Handle challenging or dissatisfied customers with professionalism and empathy.
- Track, document, and follow up on all customer requests in a timely manner.
- Manage and prioritize multiple tasks and responsibilities.
- Deliver outstanding and exceptional customer service at all times.
- Must be available to work on weekends.
- Call center experience is preferred.
- **Preference:** Female candidates are preferred for this role.
Job Type: Full-time
- Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience
- aesthetic Clinic: 1 year (Required)
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