Customer Interaction Center Representative
Full Job Posting
Responsibilities
- Functional Roles and Responsibilities • Be part of the Telemarketing activities during campaigns. • Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance • Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor • Direct the customer to the relevant advisor who will attend to him • Call customers to get follow feedback on their visits to ATM. • Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction • Support the reception in managing the courtesy vehicles. • Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
Qualifications
- Education/Certification and Continued Education • High school Certificate Years of Experience • 1-2 years relevant experience Knowledge and Skills • Customer service skills/ certification is an advantage • Exposure to multicultural environment • Well groomed with pleasant personality • Excellent communication skills
About Al Tayer Group
UAE-based private holding group operating luxury retail, automotive, real estate, travel, and healthcare businesses.
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