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Custom Software Engineer

Accenture in India
Coimbatore, IND
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
ServiceNow IT Service Management (ITSM)IT service management processesServiceNow workflows, forms, and business rulesTroubleshooting ServiceNow applicationsEnterprise system integrationAPIs

Full Job Posting

Role overview

Develop custom software solutions and design, code, and enhance components across systems or applications.

Lead design, development, and configuration of specialized applications; own technical direction and liaise with stakeholders.

Requirements

  • At least 5 years of experience in ServiceNow ITSM.
  • 15 years of full-time education.

Required skills

  • ServiceNow ITSM proficiency and strong knowledge of IT service management processes and best practices.
  • Experience designing and configuring ServiceNow workflows, forms, and business rules.
  • Ability to troubleshoot complex ServiceNow application issues.
  • Familiarity with integration techniques and APIs for connecting ServiceNow with enterprise systems.

Responsibilities

  • Coordinate teams to integrate and deliver solutions; oversee application development and troubleshoot challenges.
  • Ensure the final product meets intended objectives and quality standards.
  • Collaborate with and manage the team as a subject matter expert; contribute to decisions across teams.
  • Solve problems for the immediate team and across multiple teams.
  • Drive continuous improvement in team productivity and application performance.
  • Mentor junior team members.

Workplace

  • Position is based at the CODC1A - SEZ office.

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