CRM OPERATIONS & ADMIN (marine, shipping, or offshore industry)
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Key skills for this role
About the Role
Location: Business Bay Salary: Based on experience Job Type: Full-time Availability: Immediate Joiners Only Summary We are seeking a proactive and detail-oriented CRM Operations & Office Administrator to support daily administrative operations while maintaining accurate CRM/ERP data.
Key Skills for This Role
Full Job Posting
Location:** Business Bay
**Salary:** Based on experience
Summary
We are seeking a proactive and detail-oriented **CRM Operations & Office Administrator** to support daily administrative operations while maintaining accurate CRM/ERP data.
The ideal candidate will have previous experience within the **marine, shipping, offshore, or maritime industry**, be highly organized, and possess excellent Microsoft Office skills.
This role is ideal for someone who enjoys combining administration, data management, and technology to improve operational efficiency.
Duties & Responsibilities
- Maintain and update accurate information within the company's CRM/ERP system
- Manage daily administrative tasks, business correspondence, and office documentation
- Organize digital records and maintain company filing systems
- Support procurement activities by logging inquiries, tracking purchase orders, and maintaining procurement records
- Assist with preparing reports, administrative summaries, and PowerPoint presentations
- Coordinate internal communications and support operational teams
- Utilize AI tools such as ChatGPT, Microsoft Copilot, and other productivity tools to improve workflow efficiency
- Ensure data accuracy and maintain confidentiality of company information
- Support process improvements and administrative best practices
Requirements
- Minimum **2 years of experience** in office administration or operational support
- Previous experience within the **marine, shipping, offshore, or maritime industry is mandatory**
- Basic understanding of procurement processes and logistics coordination
- Familiarity with shipping operations, marine services, or ship management environments
- Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint)
- Experience using CRM or ERP systems
- Comfortable using AI productivity tools (e.g., ChatGPT, Microsoft Copilot)
- Highly organized with excellent attention to detail
- Immediate availability preferred
Ideal Candidate
A tech-savvy and organized administrator with strong maritime industry knowledge who can effectively manage office operations, maintain accurate CRM/ERP records, and support procurement and reporting functions while embracing modern AI tools to improve efficiency.
Application Question(S)
- Nationality?
- How many years experience in UAE marine, shipping, offshore, or maritime industry do you have? [mandatory]
- What CRM/ERP systems have you used?
- Current/last salary (AED) and Expected Salary (AED) ?
- Immediate Joiner?
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