CRM Executive - Real Estate Customer Operations
Skills
About This Role
Responsibilities
- Operate Golden Light's in-house CRM software (data entry and customer record management)
- Send and process booking forms and SPAs
- Update customer details, payment milestones, and unit statuses in the CRM
- Collect, verify, and file customer KYC and property documents
- Maintain ongoing customer relationships from booking to handover
- Coordinate with sales, finance, and handover teams
Requirements
- Hands-on experience with CRM software (Salesforce, Zoho, HubSpot or similar; in-house CRM experience welcome)
- Background in real estate, banking, or financial services preferred
- Strong attention to detail and document-handling discipline
- Excellent customer service and written communication skills
- Comfortable handling confidential customer data
- UAE residency / valid visa preferred
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