Credit Controller

About This Role

Purpose:

The Credit Controller is responsible for managing credit policies, assessing customer creditworthiness, and ensuring timely collection of outstanding debts. This role requires a combination of analytical skills, attention to detail, and excellent communication to maintain healthy cash flow and minimize credit risk.

Tasks and Responsibilities:

1. Credit Management:

· Oversee the credit control process to ensure timely collection of outstanding payments.

· Assess the creditworthiness of new & existing customers by analysing financial data & payment history.

· Set & review credit limits for customers, ensuring compliance with company policies.

· Monitor & manage aged debt reports, taking proactive measures to mitigate risks.

2. Debt Collection & Account Reconciliation:

· Follow up on overdue invoices through calls, emails, & meetings.

· Negotiate payment plans & settlements with customers where necessary.

· Liaise with legal teams or external agencies to handle escalated recovery cases.

• Reconcile customer accounts & investigate discrepancies.
• Ensure accurate allocation of payments to invoices.

3. Compliance & Documentation:

• Ensure compliance with company credit policies & regulatory standards.
• Maintain detailed records of customer communications & payment agreements.

4. Collaboration:

• Work closely with the sales & customer service teams to resolve disputes & maintain customer relationships.
• Provide input on improving the credit management process.

Requirements

· Bachelor’s degree in Finance, Accounting, or a related field.

· Minimum of 3+ years of experience in credit control, with at least 2 years in a credit controller role.

· Strong knowledge of credit management principles & relevant financial regulations.

· Proficiency in financial software & tools (e.g., ERP systems, Excel).

· Communication: Strong verbal & written communication skills for engaging with internal & external stakeholders.

· Negotiation: Expertise in resolving disputes & negotiating payment terms effectively.

· Analytical Thinking: Skill in analysing data & identifying trends to inform decision-making.

· Attention to Detail: Ensures accuracy in records & compliance with policies.

· Problem-solving: Proactive in addressing issues & implementing solutions.

The Company

Manlift is an international company specialising in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie & Teupen among others. Over the years, Manlift has grown into a specialist in the area of working safely and efficiently at heights across the UAE, Qatar and India. By continuously investing in people, quality and innovation, Manlift has become a leading international player. With its international operation and support, Manlift can offer its customers the best possible service wherever they are.

Manlift is among the most forward-thinking, innovative and proactively safe Aerial Work Platforms specialists in the world not only renting and selling units from 2m-50m but also holding a large inventory of first-class spare parts to support the ever-growing numbers of after-sales service agreements. Furthermore, Manlift considers working safely and efficiently at heights of paramount importance. As such, Manlift's Purpose-built and certified IPAF training facilities have been training individuals to international standards and codes of practice since 2010.

Manlift, although relatively young, has a rich and successful history. Its primary objectives are to be attentive to its customers and to maintain a bond with them. In spite of its international growth and development, Manlift has remained small in character. This is evident in all of our product offerings, fast service, reliability and sincere attention to the customer. We compete with our platforms, we win with our people.

Job Types: Full-time, Permanent

Work Location: In person