Country Operations Manager - KSA
Role Overview
The purpose of this role is to ensure a country or region operates at optimum profitability through maximizing sales, controlling all costs, and leading a team.
Key Skills for This Role
Full Job Posting
About the Company
Beside Group is one of the biggest retail chains in the Middle East, managing premium brands such as Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp, and Aape.
About the Role
The purpose of this role is to ensure a country or region operates at optimum profitability through maximizing sales, controlling all costs, and leading a team.
Store Operations & Revenue Generation
- Drive sales performance across the region/country to achieve budget and KPI targets.
- Foster a customer-first culture across all stores.
- Monitor market competition and ensure store and area managers remain focused on business objectives.
- Control and manage all cost lines to maximize profitability.
- Provide product performance feedback to the Buying & Merchandising team.
- Oversee inventory management and store audits to minimize losses and maintain company standards.
- Ensure all stores comply with company SOPs.
- Monitor competitor activities and provide insights to support commercial decision-making.
- Drive excellent customer experience and achieve market-leading NPS scores.
- Ensure compliance with all ministry and legal regulations to mitigate business risks.
- Collaborate with the Marketing team to ensure effective support and market presence.
People & Culture, Training and Development
- Lead, motivate, and inspire teams to build a strong and positive team culture.
- Manage team performance through PDPs and PIPs.
- Identify, develop, and retain high-potential talent to support succession planning.
- Manage disciplinary and grievance matters in partnership with the People & Culture team.
- Work with Learning & Development to ensure appropriate training programs are delivered to store teams.
Visual Merchandising
- Ensure full compliance with Visual Merchandising guidelines across all stores.
- Build strong partnerships with the VM team and promote a collaborative One Team approach.
- Monitor best-selling products and share insights with VM teams to create commercially effective store layouts.
Business Reporting
- Communicate business performance updates regularly to leadership teams and store teams.
- Conduct weekly performance review meetings with Area Managers.
- Analyze business results and implement action plans to improve performance.
Store Openings & Maintenance
- Ensure new store openings and renovations are delivered on time through effective planning and stakeholder management.
- Ensure all store maintenance issues are reported and resolved promptly to maintain brand standards.
Candidate Requirements
- Minimum 6 years of fashion retail experience, including at least 3 years at Regional or Country Manager level in KSA.
- Proven experience managing 30+ store locations with Area Managers as direct reports.
- Minimum 3 years of full P&L responsibility for a region or country.
- Demonstrated experience in talent development, succession planning, and team growth.
- Experience managing multiple brands is highly advantageous.
- Regional/Middle East experience is preferred.
Skills & Competencies
- Strong leadership and people management skills.
- Commercially driven with strong business acumen.
- Expertise in sales, operations, and profitability management.
- Strong stakeholder management and influencing skills.
- Excellent analytical, reporting, and decision-making abilities.
Languages
- Fluent in English (written and spoken).
- Arabic is a strong advantage.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Beside Group
Store Manager - Luxury Brand
, UAE
The employer is seeking a Store Manager for a new luxury brand to drive sales performance, customer satisfaction, and client loyalty. The role oversees store operations, stock, and employee hiring, training, and performa
Client Advisor - Luxury Brand
, UAE
Beside Group is seeking a Client Advisor to drive luxury retail sales through excellent customer service and achievement of personal and store targets. Candidates should have one year of similar-role experience, basic MS
Client Advisor - Luxury Brand
, UAE
Beside Group is looking for a Client Advisor to drive luxury retail sales through customer service and achievement of personal and store targets. The role includes advising customers, maintaining product knowledge, handl
Sales Associate - Arabic Speaker
, UAE
Beside Group is seeking an Arabic-speaking Sales Associate to drive sales through customer service and help meet personal and store targets. The role includes advising customers, maintaining product knowledge, handling m
Sales Associate - Russian Speaker
, UAE
Beside Group is seeking a Russian-speaking Sales Associate to drive retail sales through customer service and achievement of personal and store targets. The role requires mandatory multilingual communication, product kno
Sales Associate - Arabic Speaker
, UAE
The employer is seeking an Arabic-speaking sales associate to drive retail sales through customer service, product expertise, merchandising, and achievement of personal and store targets. Candidates should have strong cu
Store Manager - Luxury Brand
, UAE
Client Advisor - Luxury Brand
, UAE
Client Advisor - Luxury Brand
, UAE
Sales Associate - Arabic Speaker
, UAE
Sales Associate - Russian Speaker
, UAE
Sales Associate - Arabic Speaker
, UAE