Corporate Systems Director, IT

Modernization Strategy: Develop and execute a thoughtful, phased strategy for the continued support, enhancement, and eventual modernization of platforms, ensuring business continuity throughout the lifecycle.

Budget & Resource Allocation: Manage the technology budget for the platform area, making strategic investment decisions on tooling, infrastructure, and personnel.

Vendor Management: Oversee relationships with all key technology partners and vendors related to the platforms and associated infrastructure.

Thought Leadership: Brings thought leadership to long-range strategy planning and leads policy development to address complex business issues.

Executive Partnership: Act as the primary technology point of contact for business unit leaders. Translate complex technical platform issues into clear business impacts and solutions.

Stakeholder Management: Communicates effectively with peers and team members to meet division objectives. Staying in constant touch with business partners, understanding their needs, comes up with effective solutions leveraging the investments made already. Proactively identifies & addresses issues to avoid escalations & reactive issue resolution.

Own and drive the strategy, governance, and execution of application management functions for the corporate systems area, including the management of the lifecycle of changes, incidents and associated problems.

Establish KPIs, dashboards, and reporting mechanisms to monitor service health and drive accountability.

Oversee the vulnerability management process, ensuring timely and effective resolution of high-severity vulnerabilities and deploy strategies to prevent them in future.

Coordinate, monitor, and support general activities related to systems upkeep, business queries, incidents, problems and changes. Facilitate daily, weekly and monthly meetings with stakeholders. Escalate concerns through the appropriate process to minimize business impact with a key objective of First Time Right

Production Control - Identify production environment stability trends. Analysis of the incidents as well as recurring alerts, to identify the associated root causes and develop plans and actions to resolve and eliminate these problems at all Severity Levels.

Work with IT Governance, Business Resiliency, Audit, Vendors, Business Stakeholders, PenFed Senior Management and other IT teams.

Manage relationships with third party service providers, ensuring contractual obligations, SLAs, and performance standards are met.

Conduct regular service reviews and performance evaluations with vendors.

Collaborate with procurement and legal teams for contract negotiations and renewals.

Equivalent combination of education and experience is considered.

Bachelor’s degree in technology/engineering

Minimum of 8-10 years of experience in Corporate Systems, ERP systems, Batch environment management, with at least 4-6 years in a leadership role, preferably in financial services.

2-4 yrs of direct people management responsibility

Experience in implementation/maintenance of Peoplesoft/Nautilus systems

Excellent communication, stakeholder management, and problem-solving skills

High proficiency with creating and presenting management summary reports and Dashboards.

Require excellent customer service, oral and written communication skills.

Basic knowledge and experience in using enterprise level monitoring tools and dashboards.

Experience using A.I. tools, working with teams leveraging AI tools preferred.

PMP, Six Sigma preferred.

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Limited travel to various worksites is required.

Pay Transparency The anticipated starting salary range for this role is $ 121,800 .00 - $ 243,796.00 This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval. This position is eligible for an individual performance based annual bonus.

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