Corporate and Government Solution Delivery Intern

Skills and Competencies

• A demonstrated interest in automation, artificial intelligence, and digital transformation is required to contribute effectively to innovation and process optimization initiatives
• A solid grasp of Software as a Service ecosystems and business workflows is required to analyze requirements, support configuration and testing, and ensure solutions align with organizational objectives — key responsibilities for a business analyst driving process optimization
• Strong analytical thinking and communication skills are required for troubleshooting, collaborating with stakeholders, and documenting solutions
• Familiarity with databases (e.g., Microsoft SQL Server), file transfer protocols, and cloud services is desired for supporting technical aspects of automation and artificial intelligence enablement
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

Responsibilities

• Support automation and artificial intelligence initiatives to optimize processes and drive digital transformation across the Corporate and Government Solution Delivery team.
• Identify opportunities for process improvement using automation and artificial intelligence technologies
• Assist in evaluating, integrating, and supporting artificial intelligence-enabled solutions for business operations
• Create and maintain training materials, documentation, and guides to facilitate technology adoption
• Develop and maintain scripts for process automation, ensuring reliability and efficiency
• Support software migration and implementation projects, including documentation and software configuration
• Collaborate with project managers and product specialists to gather requirements and contribute to solution design
• Participate in software testing activities and document results to ensure quality and compliance
• Maintain internal tracking systems and contribute to reporting and analytics efforts
• Work independently and as part of a team, demonstrating initiative and reliability throughout the internship
• About the Team
• Our Corporate and Government Solution Delivery team is responsible for implementing customized workflow tool solutions based on clients' unique needs and internal processes. We contribute to Moody's by delivering innovative, tailored solutions that streamline client operations and improve efficiency, supporting digital transformation initiatives to enhance both client-facing and internal processes, and collaborating across departments to ensure solutions align with business requirements and drive measurable impact. By joining our team, you will be part of exciting work in automation, artificial intelligence enablement, and digital transformation, with opportunities to collaborate on projects that span multiple industries and regions. Our team embraces AI-driven tools and data solutions to continuously evolve how we deliver value to clients and internal stakeholders alike.
• Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Requirements

• A demonstrated interest in automation, artificial intelligence, and digital transformation is required to contribute effectively to innovation and process optimization initiatives
• A solid grasp of Software as a Service ecosystems and business workflows is required to analyze requirements, support configuration and testing, and ensure solutions align with organizational objectives — key responsibilities for a business analyst driving process optimization
• Strong analytical thinking and communication skills are required for troubleshooting, collaborating with stakeholders, and documenting solutions
• Familiarity with databases (e.g., Microsoft SQL Server), file transfer protocols, and cloud services is desired for supporting technical aspects of automation and artificial intelligence enablement
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use