Contract Specialist

Skills and Competencies

• Minimum two years of contract-related experience in procurement, finance, legal, sales support, or a related business environment with the ability to manage complex agreements and commercial processes
• Strong knowledge of contract drafting, negotiation, and execution practices with the ability to balance client needs and business objectives while maintaining compliance with internal policies
• Exceptional attention to detail with the ability to analyze account information, pricing structures, licensing parameters, and contract terms accurately
• Highly organized with the ability to manage multiple priorities, meet tight deadlines, and perform effectively in a fast-paced environment
• Excellent verbal and written communication skills with the ability to collaborate effectively across Sales, Legal, Finance, Billing, and other stakeholder groups
• Strong problem-solving skills, sound judgment, and the ability to proactively identify risks, resolve issues, and escalate concerns when appropriate
• Advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; experience with customer relationship management platforms and contract management systems is preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency.
• Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

Responsibilities

• Manage the full contract lifecycle to support business growth, client satisfaction, and operational excellence across a dedicated sales portfolio
• Manage the end-to-end contract process for new business and renewal opportunities while supporting a dedicated sales team through contract strategy, drafting, negotiation, and execution
• Participate in pipeline review meetings to advise on commercial approaches, identify contractual risks, set expectations, and help accelerate deal closure
• Analyze customer information, licensing requirements, pricing structures, and contract terms to support cross-selling, renewals, and revenue growth initiatives
• Independently draft and negotiate Tier 1 sales agreements in accordance with internal policies, regulatory requirements, and established best practices
• Maintain accurate customer and transaction information across customer relationship management systems and other business platforms to ensure consistency throughout the sales cycle
• Review executed contracts for completeness, validate compliance requirements, and ensure all supporting documentation is accurate for order processing and downstream activities
• Collaborate with Finance, Legal, Billing, and other stakeholders to support complex transactions, resolve issues, and implement contract modifications when required
• Serve as a trusted point of contact for internal and external client inquiries, ensuring timely resolution and a high level of customer satisfaction
• About the Team Our Operations and Strategy team plays a critical role in enabling commercial success across Moody’s Analytics by supporting the contracting, operational, and strategic processes that drive revenue growth and client engagement. The team partners closely with Sales, Legal, Finance, Billing, and other business functions to deliver efficient, compliant, and scalable solutions that enhance the customer experience. By joining the team, you will contribute to a global organization focused on operational excellence, collaboration, innovation, and the responsible adoption of technology, including artificial intelligence, to improve workflows and business outcomes.
• Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. For more information on the Securities Trading Program, please refer to the Securities Trading Policy on Moody’s Compliance Expo page Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.

Requirements

• Minimum two years of contract-related experience in procurement, finance, legal, sales support, or a related business environment with the ability to manage complex agreements and commercial processes
• Strong knowledge of contract drafting, negotiation, and execution practices with the ability to balance client needs and business objectives while maintaining compliance with internal policies
• Exceptional attention to detail with the ability to analyze account information, pricing structures, licensing parameters, and contract terms accurately
• Highly organized with the ability to manage multiple priorities, meet tight deadlines, and perform effectively in a fast-paced environment
• Excellent verbal and written communication skills with the ability to collaborate effectively across Sales, Legal, Finance, Billing, and other stakeholder groups
• Strong problem-solving skills, sound judgment, and the ability to proactively identify risks, resolve issues, and escalate concerns when appropriate
• Advanced proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; experience with customer relationship management platforms and contract management systems is preferred
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency.
• Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use