Core/Reservation Agent
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
The role involves delivering exceptional customer service, managing core responsibilities, and requires strong analytical and guest service skills.
Key Skills for This Role
Full Job Posting
About Four Seasons
Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication.
Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
Localization
This position is open to
Saudi nationals
only.
About The Role
As a Core Agent, you will be an integral part of our dynamic team, working together towards a common goal to exceed expectations and deliver exceptional customer service.
With your unwavering dedication and enthusiasm, you will play a key role in ensuring that every guest receives the utmost care and attention.
Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower.
Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Areas of responsibility are Core, Sales, Rooms.
Food & Beverage
- The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
- Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
- SPA and Wellness:
- Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests.
- This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.
- Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.
- Knowledge and Skills:
- College education or equivalent experience.
- Comprehensive computer and analytical skills, superior guest service and salesmanship skills. Proven success in a previous rooms division management position required, ability to manage multiple tasks, improve efficiency and productivity.
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have access to a robust benefit plan.
- Can engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- What to Expect: Competitive Net Salary in a Tax-Free Environment
Transportation Allowance
21 days vacation
10 days Public Holidays per year
Paid home leave tickets.
Complimentary employee meals
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Four Seasons Hotel
Spa Therapist
Qatar, QAT
The role involves performing body treatments, ensuring guest satisfaction, upselling products, and maintaining high standards of service and cleanliness.
Commercial Director
Riyadh, KSA
Lead commercial strategy and business performance, maximizing revenue and market share through sales, marketing, and revenue management in luxury hospitality.
Director of Banquets
Riyadh, KSA
Oversee banquet operations, manage staff, ensure quality service, and possess strong communication and organizational skills in a luxury environment.
Sales Manager
Riyadh, KSA
Responsible for developing sales strategies, exceeding revenue targets, and maintaining client relationships in the luxury hospitality industry, requiring strong communication a...
Demi Chef De Partie - Banquets
Qatar, QAT
Prepare and execute food according to standards, supervise employees, ensure sanitation, and manage supplies while possessing strong culinary and organizational skills.
Chef De Partie - Latin American Speciality Chef
Qatar, QAT
Train and supervise kitchen staff, ensure food quality and presentation, manage operations, and possess strong culinary and organizational skills.
Purchasing Clerk
Qatar, QAT
Responsible for receiving and documenting goods, conducting temperature checks, preparing reports, and ensuring compliance with purchasing procedures and vendor relationships.
Director of People and Culture
United Arab Emirates, UAE
Lead Human Resources strategy and execution, providing support through collaboration and direction for functional issues and needs.
Spa Therapist
Qatar, QAT
Commercial Director
Riyadh, KSA
Director of Banquets
Riyadh, KSA
Sales Manager
Riyadh, KSA
Demi Chef De Partie - Banquets
Qatar, QAT
Chef De Partie - Latin American Speciality Chef
Qatar, QAT
Purchasing Clerk
Qatar, QAT
Director of People and Culture
United Arab Emirates, UAE