Coordinator, People Operations

Serve as a first point of contact for employee and field worker questions, helping resolve issues or connecting them with the right People Team partner

Communicate directly with employees and field workers by phone and email to understand questions, gather information, and determine next steps

Process employee changes and maintain accurate records in Paylocity, including job, title, and compensation updates

Prepare employment documentation and maintain personnel files and other People Operations records

Support onboarding and offboarding activities, including background checks, pre-employment requirements, benefits enrollment, and new hire coordination

Help employees navigate benefits, qualifying life events, and leave of absence processes

Support employee communications and administrative activities related to benefits, including open enrollment

Coordinate candidate communications, interview scheduling, offer processes, and other recruiting activities

Maintain People Team templates, guides, FAQs, and process documentation

Conduct audits and help identify opportunities to improve processes and the employee experience

Bachelor’s degree or equivalent experience

1–3 years of professional experience; experience in HR, People Operations, recruiting coordination, employee support, or a related field is a plus

Strong attention to detail, organization, and time-management skills

Ability to manage multiple priorities and requests in a fast-paced environment

Comfortable working with systems, processes, and data

Strong communication and interpersonal skills, including comfort speaking with employees by phone

Ability to handle sensitive and confidential information with discretion and professionalism

A resourceful, “figure it out” mindset with a willingness to take ownership of questions from start to finish

Strong customer-service mindset and genuine interest in helping employees and managers

Ability to work independently while knowing when to ask questions or escalate an issue

Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it.

We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution.

For eligible roles:

Flexible paid time off for full-time employees

Medical, dental, and vision insurance

Telehealth

401(k) with company matching contribution

Flexible remote work support where applicable

WFH Contribution

Wellness allowance

Calm App

Learning opportunities

Financial planning support

Parental leave

Employee Assistance Program

Pet Insurance

Opportunity to earn bonus, commission, and/or equity

Onsite Gym

RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We’d love to learn what you can add to our team.

Who we are:

What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth.

We’d love to share more through the interview process and look forward to learning more about your journey.