Control Room Operator

About the Department

Play a vital role in maintaining security at the Chatham County Detention Center!

We are seeking Control Room Operators to monitor activity, dispatch calls, and ensure the safety of the facility.

Play a vital role in maintaining security at the Chatham County Detention Center!

We are seeking Control Room Operators to monitor activity, dispatch calls, and ensure the safety of the facility.

Maintain the security and integrity of the complex by not permitting unauthorized personnel access.

Use a high concentration level as you focus on various video feeds for long periods to maintain constant awareness of any irregularities in the jail.

Monitor entrance and exit doors and admit authorized persons access to the Chatham County Sheriff’s Office, operate the controls for the main security slider for outside admittance/exit past the guard line, and control the interior slider doors and guard line access.

Secure all jail keys and maintain the log of personnel accessing keys.

Operate various equipment, multi-channel radios, and camera monitoring systems.

Use written communication skills in preparing and maintaining various records, logs, and reports.

Use customer service and interpersonal skills as you answer and respond to incoming phone calls and maintain effective working relationships with staff, other county employees, and the public.

This position requires the ability and availability to work 24/7 shift work, including split shifts and weekends.

Perform other duties as assigned.

• Maintain the security and integrity of the complex by not permitting unauthorized personnel access.
• Use a high concentration level as you focus on various video feeds for long periods to maintain constant awareness of any irregularities in the jail.
• Monitor entrance and exit doors and admit authorized persons access to the Chatham County Sheriff’s Office, operate the controls for the main security slider for outside admittance/exit past the guard line, and control the interior slider doors and guard line access.
• Secure all jail keys and maintain the log of personnel accessing keys.
• Operate various equipment, multi-channel radios, and camera monitoring systems.
• Use written communication skills in preparing and maintaining various records, logs, and reports.
• Use customer service and interpersonal skills as you answer and respond to incoming phone calls and maintain effective working relationships with staff, other county employees, and the public.
• This position requires the ability and availability to work 24/7 shift work, including split shifts and weekends.
• Perform other duties as assigned.

High School Diploma or GED, and At least two (2) years of security or dispatching-related experience; or Any equivalent combination of training and experience.

• High School Diploma or GED, and
• At least two (2) years of security or dispatching-related experience; or
• Any equivalent combination of training and experience.

CHATHAM COUNTY BENEFITS PLANS Eligibility for benefits begins on your date of hire. Full-time employees working a regular schedule of 30 or more hours per week are eligible for County benefits. Part-time, seasonal, and temporary employees are not eligible to participate in the County benefit plan. However, regular part-time employees accrue prorated vacation and sick leave based on their schedule. HEALTH – Employees have a choice between a high or low option point-of-service health plan for themselves, their spouse, and eligible dependent children. VISION – The vision plan offers a comprehensive eye exam and options for frames, lenses, and contact lenses. DENTAL – Employees may choose either the high or low dental plan option with two cleanings per year and periodic x-rays at no cost. EMPLOYEE HEALTH CENTER – Employees and their spouses on the County’s health plan have access to the Employee Health Center for physical and behavioral health services, health coaching, and lab services at no cost. RETIREMENT - Chatham County provides a Defined Benefit Pension Plan with a five-year vesting period. LIFE & DISABILITY - Long Term Disability and basic Life Insurance coverage are provided at no cost to employees. Employees may also purchase additional life coverage for themselves and their dependent family members. FLEXIBLE SPENDING ACCOUNTS - Chatham County offers Medical and Dependent Care Flexible Spending Accounts through payroll deduction. The Medical FSA has a rollover feature equal to the annual Federal maximum. WELLNESS PROGRAM – Chatham County provides a variety of wellness opportunities for employees, including a Diabetes/Pre-Diabetes Management Program, Mobile Mammograms, Health Screenings, Flu Shots, Dietician Services, weight loss programs, reimbursements for gym memberships and participation in local races, education sessions, and more. VOLUNTARY BENEFITS – Employees may choose voluntary benefits such as Accident, Cancer, Short-Term Disability, and Whole Life Insurance products. HOLIDAYS AND TIME OFF – Chatham County observes 12 paid holidays per year. Employees accrue 12 vacation days per year, with the accrual rate increasing with years of service, and 15 sick days per year. ADDITIONAL BENEFITS - Annual merit increases, Cost of Living Adjustments, Longevity pay, Access to on-demand training, Career advancement opportunities, and Service awards.

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