Contracts Manager

Role Overview

Tender Management

• Lead and manage end-to-end tender processes, including preparation, submission, evaluation, and award across all business lines.
• Develop and maintain tender documentation, RFP/RFQ templates, and evaluation frameworks aligned with company procurement standards.
• Coordinate cross-functional input from technical, finance, and operations teams to produce competitive and compliant tender submissions.
• Monitor tender pipelines, track deadlines, and ensure timely responses to government and private sector tenders.
• Analyze tender outcomes and conduct post-bid reviews to improve future submissions and competitive positioning.

Compliance & Risk

• Review, negotiate, and manage a broad range of commercial contracts, working alongside the legal team for complex or high-risk agreements.
• Identify and flag contractual risks, liabilities, and obligations; escalate critical issues to senior leadership or the legal team as required.
• Maintain a comprehensive contracts repository, ensuring all agreements are properly executed, stored, and tracked for renewal or expiry.
• Ensure all contracts comply with applicable local laws, regulations, and corporate governance frameworks, with support from the legal team where needed.
• Support dispute resolution processes by coordinating with the legal team and providing relevant contract documentation and commercial context.

Supplier & Vendor Contract Management

• Manage the full lifecycle of supplier and vendor contracts, covering both service agreements and product supply contracts.
• Lead commercial negotiations with suppliers, vendors, and service providers to secure favorable terms, pricing, SLAs, and performance guarantees.
• Conduct regular vendor performance reviews, ensuring contractual obligations are met and value is continuously delivered.
• Develop and maintain a library of standard contract templates and approval workflows, ensuring consistency and efficiency across all supplier and vendor engagements.
• Collaborate with procurement and operations to rationalize vendor bases and standardize contract terms across brands and business units.

Budget & Cost Management

• Monitor contract spend across all active agreements, ensuring expenditure remains within approved budgets and flagging variances to relevant stakeholders.
• Identify and track cost-saving opportunities through contract consolidation, renegotiation, and improved commercial terms.
• Work closely with the finance team to align contract commitments with budget planning cycles and financial forecasts.
• Provide regular reporting on contracted spend, savings achieved, and upcoming financial obligations across all business units.

Business Operations & Multi-Brand Management

• Oversee contracts across multiple business entities and brands, ensuring consistency in standards while accommodating brand-specific commercial requirements.
• Act as the primary contracts point of contact for internal stakeholders across business units, providing guidance on contractual matters and commercial decisions.
• Develop and enforce company-wide contracts policies, procedures, and governance frameworks.
• Identify opportunities to consolidate, renegotiate, or streamline contracts to generate cost efficiencies and reduce risk exposure.
• Produce regular management reporting on contract status, upcoming renewals, risks, and commercial performance.