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Consultant Engagement Manager

Insight Global
Phoenix, USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 4 weeks ago

Full Job Posting

Engagement Program Management

Develop and execute employee engagement programs

Manage engagement surveys and pulse checks

Drive engagement metric improvements & oversee the execution of Consultant Success SOP best practices

Maintain engagement program effectiveness

Recognition Programs

Design and manage employee recognition initiatives

Coordinate milestone celebrations and rewards

Drive recognition program participation

Support culture-driven recognition activities

Retention Initiatives

Identify retention risks and trends

Develop and execute retention strategies

Coordinate with Delivery Directors on retention escalations

Drive retention metric improvements

Workforce Health Monitoring

Monitor employee sentiment and workforce health

Maintain workforce health dashboards

Identify early warning indicators of attrition

Provide data-driven insights to leadership

Employee Advocacy & Support

Serve as a trusted resource for employee concerns

Coordinate employee support escalations

Support employee voice initiatives

Maintain consistent, empathetic employee engagement

Cross-Functional Coordination

Partner with the IG Operations & Experience Manager on culture integration

Coordinate with Program Managers on team-level engagement

Surface Insights to Delivery Directors

Coordinate with Consultant Engagement & Corporate HR on engagement strategies

Required Qualifications

  • 5–8+ years of experience in employee engagement, workforce experience, retention strategy, or related HR fields
  • Strong understanding of engagement methodologies and retention drivers
  • Experience supporting large, distributed workforces
  • Strong analytical and communication abilities
  • Excellent interpersonal and stakeholder management skills

Preferred Qualifications

  • Experience in managed services, staffing, or contingent workforce environments
  • Familiarity with engagement platforms and survey tools
  • SHRM-CP, SHRM-SCP, CCP, or related certifications
  • Familiarity with Insight Global operating model

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