Operations Coordinator

Serve as the primary coordinator for onboarding activity and consultant operational support

Track all pending starts and onboarding milestones

Coordinate with onboarding, payroll, compliance, and internal support teams

Own onboarding follow-ups and escalation management

Resolve onboarding issues and ensure consultants receive timely support

Monitor timekeeping and timesheet compliance

Support payroll-related inquiries and issue resolution

Assist with expense reimbursement tracking and follow-up

Manage consultant questions, concerns, and operational requests

Track badges, equipment, system access, compliance requirements, and onboarding documentation

Maintain consultant trackers and operational dashboards

Ensure consultants receive a high-quality experience throughout their assignment lifecycle

Conduct consultant engagement follow-ups and check-ins

Identify issues early and proactively drive resolution

Coordinate candidate interviews and confirmations

Conduct interview reminders and day-of interview check-ins

Track candidate progress throughout the interview process

Follow up proactively to ensure feedback is received in a timely manner

Organize interview feedback, scorecards, and next steps

Maintain interview trackers and recruiting documentation

Support offer coordination and start preparation

Manage job postings and recruiting-related administrative tasks

Manage Top Candidate Lists (TCLs) and candidate pipelines

Track high-priority candidates and ensure timely follow-up

Maintain visibility into candidate availability, interview status, and placement opportunities

Build and maintain a searchable repository of interview insights, hiring manager preferences, candidate preparation resources, and historical interview information

Help improve and standardize candidate experience throughout the hiring process

Act as the quarterback for operational follow-up across consultants, candidates, clients, and internal teams

Track action items and ensure follow-ups are completed

Attend select meetings and document outcomes, decisions, and next steps

Monitor outstanding deliverables and drive accountability

Assist with reporting, business organization, and process documentation

Develop operational dashboards and tracking systems

Support special projects and strategic initiatives

Research prospective clients, market opportunities, and industry trends

Assist with pricing analysis, business scoping, and market intelligence

Help prepare materials, research, and supporting information for client conversations

Ensure important tasks do not fall through the cracks

Identify repetitive work and operational bottlenecks

Build and maintain AI-driven workflows and automations

Evaluate existing workflows and challenge inefficient processes

Recommend and implement customized solutions that improve business performance

Continuously look for opportunities to refine, optimize, and scale operations

Partner closely with leadership to test ideas and improve execution

Help develop unique systems and workflows rather than simply maintaining existing ones

Create scalable systems that support continued business growth

Improve organization, reporting, consultant management, and candidate experience

Continuously look for ways to reduce manual work and increase efficiency

Help implement tools, processes, and best practices that improve business performance