Conference & Events Services Manager

Description

Minimum Qualifications

• 7+ years of experience leading event production, conference center operations, or hospitality services within fast-paced, high-standard corporate environments.
• 3+ years of direct people management experience, with a proven track record of leading, coaching, and developing high-performing teams.
• Demonstrated success producing complex, large-scale corporate events and campus-wide celebrations from concept through post-event wrap-up.
• Experience coordinating technical production elements including audio systems, custom event builds, permitting processes, and facility logistics for corporate events and film/photo shoots.
• Proven track record of sourcing, negotiating with, and managing external vendors, production partners, and service contractors.
• Experience managing high-volume operations and competing priorities across multiple stakeholder groups.
• Strong stakeholder management skills, with the ability to define scope, navigate ambiguity, and align cross-functional leaders around shared goals.
• Exceptional communication skills (verbal, written, and presentation) with the ability to connect authentically across all organizational levels.
• Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

• Proven ability to operate autonomously with minimal oversight, making sound decisions under pressure and managing up effectively.
• Demonstrated agility to reprioritize under pressure and drive operational excellence through evolving business needs.
• Strong analytical mindset with proven ability to identify business gaps, recommend creative solutions, and develop actionable execution plans.
• Advanced project management capabilities including metrics analysis, dependency management, risk assessment, and data-driven decision making
• Familiarity with leveraging emerging technologies, AI tools, or workflow automation platforms to optimize operations and service delivery.
• Proactive, solution-oriented mindset with the confidence to challenge the status quo and drive continuous program improvements.