Concierge

Overview

Key Responsibilities

• Greet and assist guests, visitors, and tenants in a courteous and professional manner.
• Respond to inquiries and provide accurate information regarding facilities, services, and local amenities.
• Coordinate transportation, reservations, and special requests as required.
• Manage incoming calls, emails, and visitor records.
• Assist with access control and visitor registration procedures.
• Handle customer complaints and service requests efficiently and professionally.
• Coordinate with security, housekeeping, maintenance, and other departments to ensure seamless service delivery.
• Maintain a clean, organized, and professional reception/concierge area.
• Support administrative and customer service functions as assigned.

Requirements

• Minimum 2 years of experience in Concierge, Front Desk, Guest Relations, Customer Service, Hospitality, or a similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-oriented attitude.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office applications.
• Ability to work flexible shifts, including weekends and holidays if required.
• Fluency in English is mandatory; Arabic is an advantage.
• Valid Qatar ID (QID) with transferable visa preferred.

Preferred Qualifications

• Experience in hotels, residential towers, commercial properties, or premium facilities management environments.
• Immediate availability to join.

Benefits

• Competitive salary package.
• Career growth opportunities.
• Professional working environment.
• Interested candidates who can join immediately are encouraged to apply with their updated CV.

Application Question(s)

• Do you currently hold a valid Qatar ID (QID)? Is it Transferable
• Are you fluent in English?
• Are you willing to work shifts?
• How soon can you join?
• How many years of concierge/front desk/customer service experience do you have?