COMPUTER TECHNICIAN

The employee will have the responsibility of

• · Maintaining and providing technical support for all audio/video devices, overhead projector, and smart board deployed on all city designated conference, events, and general-purpose rooms
• · Responding to all open support tickets created and assigned within a defined Service Level Agreement (SLA)
• · Providing technical security analysis of open threats and mitigation recommendation
• · Identifying and defining system security requirements, conducting Windows security vulnerability assessments, and conducting analysis on system logs and malware
• · Assisting in the development of policies and procedures for enterprise security infrastructure
• · Resolving computer systems problems to ensure uptime for user’s access to City of Killeen systems
• · Installing or repairing Windows computers with standardized applications and software

As an employee with the city of Killeen some benefits are

• · Health insurance from Blue Cross Blue Shield of TX
• · Dental and Vision insurance
• · Life insurance
• · Retirement through TMRS (Optional 4579(b) Accounts)
• · Paid Vacation and Sick Leave
• · 13 paid holidays
• · Wellness Events & Free Gym Membership

Education and Experience

Special Requirements

• · Must have a valid Texas driver’s license by date-of-hire
• · Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards