Compliance Analyst

About the Law Society

Role overview

Trust Safety team duties

• Manage service requests, respond to queries, and route correspondence to the appropriate Trust Safety colleagues.
• Respond professionally to lawyers’ inquiries in accordance with the Service Level Agreement.
• Participate in department projects and provide administrative support as needed.

Compliance monitoring and review

• Monitor routine compliance obligations, filing requirements, deadlines, approved conditions, and remediation activities using documented procedures.
• Review and evaluate high-risk lawyers, including those with imposed conditions, and escalate situations where trust funds may be at risk.
• Provide member customer service and technical assistance, process applications, compile monthly statistics, and review required financial forms.
• Identify process improvements and support the transition of key processes online.

Annual reporting and data integrity

• Review and follow up on annual and interim trust accounting reports and related financial information for accuracy, completeness, and compliance.
• Administer annual trust accounting report submissions and assist with inquiries and troubleshooting.
• Maintain database integrity, update member records, and scan and attach forms.
• Provide support to the audit program when required.

Qualifications

• Post-secondary education in accounting.
• Experience in compliance, financial operations, accounting or bookkeeping, professional regulation, law-firm administration, audit support, legal operations, customer or member service, or another rules-based environment is an asset.
• Accuracy, attention to detail, strong customer service and communication skills, and the ability to troubleshoot and assess risk.
• Sound knowledge of Trust Safety processes and the Financial Rules of the Law Society of Alberta.
• Intermediate proficiency with Microsoft Word, Excel, Outlook, and other Microsoft 365 tools; ability to learn CRM, SharePoint, portals, and case-management systems.
• Strong time management and organizational skills; able to manage multiple tasks and deadlines and large volumes of paper and electronic documents.
• Aptitude for financial analysis is an asset.