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Community Support Team (CST) – Associate Professional (AP)

R & C Consulting Group, Inc.
Fairmont, USA
Full-time
Mid
Onsite
Discovered 2 days ago

Full Job Posting

Minimum Qualifications

  • Meets the applicable North Carolina Associate Professional (AP) classification requirements for the CST service.
  • Education, training, and experience satisfy applicable North Carolina DHHS and NC Medicaid requirements.
  • Demonstrated interest or experience in behavioral health, human services, community support, or a related field.
  • Ability to communicate effectively with clients, families, coworkers, and community partners.
  • Basic knowledge of confidentiality, professional boundaries, client rights, and person-centered support.
  • Ability to complete accurate documentation and follow established procedures.
  • Ability to meet applicable background check, credentialing, training, and employment requirements.
  • Valid driver’s license and reliable transportation when required for community-based duties.

Preferred Qualifications

  • Experience working with individuals experiencing mental health or behavioral health challenges.
  • Experience in community-based services, psychosocial rehabilitation, case support, or related human services.
  • Familiarity with electronic health records and clinical documentation systems.
  • Knowledge of community resources and recovery-oriented support practices.
  • Core Competencies
  • Client engagement and rapport building
  • Communication and teamwork
  • Community resource navigation
  • Recovery-oriented support
  • Observation and timely reporting
  • Documentation and confidentiality
  • Professional boundaries and ethical conduct
  • Organization and accountability
  • Work Requirements
  • Ability to work in office and community settings, as assigned.
  • Ability to travel within the designated service area when required.
  • Ability to maintain schedules, complete documentation, and meet required deadlines.
  • Ability to participate in supervision, staff meetings, and mandatory training.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • Performance Expectations
  • Performance will be evaluated based on:
  • Accuracy and timeliness of service documentation.
  • Compliance with organizational policies and applicable service requirements.
  • Completion of assigned service activities and interventions.
  • Appropriate communication and escalation of client concerns.
  • Professional conduct, teamwork, and adherence to confidentiality requirements.
  • Participation in required supervision, training, and performance improvement activities.
  • Equal Employment Opportunity
  • R&C Consulting Group, Inc. is committed to maintaining a professional, respectful, and inclusive workplace. Employment decisions are made in accordance with applicable employment laws and organizational policies.

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