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Community Support Team (CST) – Qualified Professional (QP)

R & C Consulting Group, Inc.
Raeford, USA
Full-time
Mid
Onsite
Discovered 3 days ago

Full Job Posting

Minimum Qualifications

  • Meets North Carolina’s applicable Qualified Professional definition and the current requirements for the CST service.
  • Education and experience meet applicable North Carolina DHHS and NC Medicaid requirements.
  • Relevant education, training, and experience in behavioral health, human services, psychology, social work, counseling, or a related field, as applicable to the QP classification.
  • Knowledge of behavioral health recovery principles, community resources, person-centered service planning, and client confidentiality.
  • Strong written and verbal communication, organization, documentation, and interpersonal skills.
  • Ability to work effectively with individuals experiencing behavioral health challenges.
  • Ability to meet applicable background checks, credentialing, training, and other employment requirements.
  • Valid driver’s license and reliable transportation when required for community-based duties.

Preferred Qualifications

  • Experience working in community-based behavioral health or intensive support services.
  • Familiarity with electronic health records and clinical documentation systems.
  • Experience coordinating services with hospitals, outpatient providers, social service agencies, and community organizations.
  • Knowledge of crisis prevention, de-escalation, and recovery-oriented care.
  • Core Competencies
  • Client engagement and advocacy
  • Care coordination and community resource navigation
  • Person-centered service delivery
  • Crisis recognition and appropriate escalation
  • Clinical documentation and confidentiality
  • Teamwork and communication
  • Professional boundaries and ethical conduct
  • Organization, accountability, and time management
  • Work Requirements
  • Ability to work in community and office settings, as assigned.
  • Ability to travel within the designated service area when required.
  • Ability to manage multiple client assignments and meet documentation deadlines.
  • Ability to participate in team meetings, supervision, and required training.
  • Ability to perform essential job functions with or without reasonable accommodation.
  • Performance Expectations
  • Performance will be evaluated based on:
  • Timeliness, completeness, and accuracy of service documentation.
  • Compliance with applicable service requirements and organizational policies.
  • Effective implementation of assigned service plan interventions.
  • Client engagement and follow-through with identified service needs.
  • Timely communication and escalation of clinical or safety concerns.
  • Collaboration with the CST Team Lead and other service providers.
  • Completion of required training and professional development.
  • Contact for More Information
  • Dionna Hasan
  • Senior HR Specialist
  • R&C Consulting Group, Inc.
  • Email:
  • [email protected]
  • Union County Office: 704-776-4153
  • Equal Employment Opportunity
  • R&C Consulting Group, Inc. is committed to maintaining a professional, respectful, and inclusive workplace. Employment decisions are made in accordance with applicable employment laws and organizational policies.

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