Community Manager

Company Description

Job Overview

Community Manager

Community Growth & Engagement

• Develop and implement strategies to increase community engagement and user activity within the app.
• Build and nurture a strong user community by encouraging discussions, participation, and interaction.
• Identify and engage active community members to build long-term brand advocacy.

Kol & Influencer Collaboration

• Identify, recruit, and manage
• KOLs, influencers, and community ambassadors
• to support brand growth and user acquisition.
• Develop collaboration strategies with KOLs to drive
• user engagement, content creation, and campaign participation
• .
• Maintain relationships with influencers and evaluate campaign performance.

Events & Campaign Management

• Plan and execute
• online events, community campaigns, and challenges
• to increase user participation.
• Work with marketing and content teams to develop creative engagement initiatives.
• Track campaign performance and optimize strategies based on engagement data.

User-Generated Content (Ugc) Strategy

• Encourage and manage
• high-quality UGC
• to strengthen community interaction and brand visibility.
• Create incentives and initiatives that motivate users to generate content and participate in community discussions.

Product & Community Insights

• Collect feedback and insights from the community and
• communicate feature suggestions to the product team
• .
• Work closely with product teams to improve user experience and engagement features.

Cross-Functional Collaboration

• Collaborate with
• marketing, social media, short video, design, KOL, and product teams
• to align community initiatives with overall business goals.

Data & Performance Tracking

• Monitor community engagement metrics and campaign performance.
• Analyze user behavior and feedback to continuously optimize community strategies.

Requirements

• Master's degree or equivalent experience in Marketing, Communications, Business, or a related field.
• Minimum
• 2 years of experience in community operations, events, KOL/influencer management, or user engagement
• .
• Experience working with
• KOLs, influencers, or community ambassadors
• .
• Familiarity with
• UGC-driven growth strategies and community engagement campaigns
• .
• Strong communication, coordination, and relationship management skills.
• Ability to analyze engagement data and translate insights into actionable strategies.
• **English (C1) proficiency required.**

Preferred Qualifications

• Experience in
• fintech, internet platforms, or fast-growing digital products
• .
• Experience managing
• influencer or KOL campaigns
• .
• Understanding of
• app-based communities and digital user engagement strategies
• .