Community Management Intern

Overview

The Opportunity

1. Community Management

• Support the day-to-day engagement across all #ABtalks social platforms — learning how to respond to comments and DMs with care, consistency, and the brand's voice
• Develop an understanding of how to foster authentic conversations that reflect #ABtalks' tone and values
• Help monitor audience sentiment after episode releases, flagging emotional reactions, trending questions, and key community moments to the Social Media Manager
• Learn to identify patterns in community responses and surface meaningful insights to the team

2. Posting & Publishing

• Assist with posting and scheduling content across all pages under the #ABtalks umbrella — including Instagram, TikTok, YouTube, LinkedIn, Facebook, X, Snapchat, Spotify, and Twitch
• Learn how captions, visuals, hashtags, and formatting are tailored per platform and per page
• Support with creating covers and thumbnails for Reels, Shorts, and posts
• Help select music and sounds for short-form clips on Reels and TikTok
• Develop consistency in brand tone, visuals, and posting cadence under the guidance of the Social Media Manager

3. Fan Account & Community Love Strategy

• Learn how to identify and nurture key fan accounts across platforms — understanding who they are and how they engage with the brand
• Support the development and execution of a fan engagement plan, including proactively reaching out via DMs to make fan accounts feel seen, appreciated, and part of the #ABtalks inner circle
• Help build a system for sharing content, updates, and moments with fan accounts so they feel like insiders, not spectators
• Flag standout fan accounts and super fans to the Social Media Manager as potential brand advocates

4. Cross-Team Collaboration

• Work closely with the Social Media Manager, receiving guidance and direction while gradually building independence in execution
• Learn to flag urgent or sensitive community situations that require immediate attention
• Participate in brainstorming sessions for community-driven content ideas such as polls, Q&As, and audience shoutouts

Who We're Looking For

• A current student or recent graduate in Communications, Marketing, Media, or a related field
• Deeply empathetic, patient, and genuinely people-oriented
• Passionate about online communities and the way audiences connect with content
• Detail-oriented and able to manage high volumes of interactions without losing quality or warmth
• Trustworthy, ethical, and discreet — especially when handling sensitive audience interactions
• Adaptable and comfortable in a fast-paced, emotionally sensitive environment
• Fluent in
• English and Arabic
• — both written and spoken — is a
• must

Skills & Experience

• Working knowledge of Instagram, TikTok, YouTube, and Snapchat and how their communities behave
• Strong instincts for emotional tone, empathy, and thoughtful language
• Interest or exposure to community management, social media, or customer engagement
• Awareness of current social media trends and how audiences respond to content
• Basic understanding of social media analytics and sentiment tracking is a plus
• A fast-learning, detail-driven mindset — personal projects or university experience counts

What You'll Gain

• Hands-on experience supporting the community of one of the region's most-watched digital shows
• Direct mentorship, training, and regular feedback from the Social Media Manager
• Real exposure to community strategy, audience psychology, and brand voice in action
• A strong foundation to grow into a Community Manager or Social Media Executive role
• A formal recommendation letter upon successful completion of the internship
• Why Intern With Us?
• This is a rare opportunity to build your portfolio on content with real reach, learn directly from an experienced creative team, and understand what it takes to produce a globally recognized show.
• You'll leave with tangible skills, strong references, and edits you'll be proud to show.