Community Management Executive

Job Details

• **Title:**

Community Management Executive

• **Reports To:**

Community Supervisor And Community Manager

• **Division:**

Districts & Communities

• **Department:**

Community Management

• **Location:**

Job Purpos

Roles & Responsibiliti

• esOperatio
• nsConduct regular site inspections and address HSE-related issue
• s.Report concerns to service providers through formal reports/CAF
• M.Maintain and update the community action tracke
• r.Inspect and verify third-party contractor works before approving completion report
• s.Coordinate with security, issue violation notices, and resolve service request
• s.Organize joint inspections with service providers and evaluate performanc
• e.Maintain knowledge of FM contract deliverable
• s.Identify opportunities to improve community operations and efficienc
• y.Prepare operational reports and update
• s.Assist in weekly operations meeting
• s.Draft official correspondence for service providers and stakeholder
• s.Support emergency incident management and client interaction
• s.Assist in building management operations and capital improvement project
• s.

Customer, Resident & Owner Relati

• onsRespond to owner and resident inquiries via email, phone, text, and other communication channe
• ls.Attend to walk-in customers when requir
• ed.Ensure compliance with community rules and regulatio
• ns.Recommend improvements that enhance resident comfort and community livi
• ng.Communicate planned maintenance, emergency works, or disruptions to residen
• ts.Maintain and update tenant databases and community portal recor
• ds.Support community events and engagement activiti
• es.Attend board meetings and Annual General Assembli
• es.Coordinate access to units for projects and maintenance activiti
• es.

Financial & Administrative Responsibili

• tiesReview financial statements with Community Managem
• ent.Assist in service charge budget planning and recommendati
• ons.Support collection of service charges in accordance with applicable l
• aws.Maintain community management forms and reco
• rds.Process advertising and flyer distribution reque
• sts.Assist with tender preparation and site vis
• its.Coordinate purchase requisitions, LPOs, and payment process
• ing.Liaise with Procurement, HSE, Finance, and other support departme
• nts.Support departmental budget preparat
• ion.Assist with insurance claims, reimbursements, and property damage track
• ing.Prepare meeting minutes and repo
• rts.Upload records for quarterly and annual meeti
• ngs.Prepare weekly and monthly repo
• rts.Support invoicing, receipting, and collection of service char
• ges.Coordinate service provider invoicing and payme
• nts.Provide general administrative, clerical, and secretarial support to the Owners' Associat
• ion.

Qualifica

• tionsGraduate or Undergraduate de
• gree.Community Management certification from a recognized institute is desir
• able.

Experience &

• SkillsMinimum 1 year of experience in a similar role within an Owners' Association or Property Management company, or 2 years in hotel front office roles (prefe
• rred).Minimum 2 years of administrative experience within th
• e UAE.Strong verbal and written communication s
• kills.Fluent English; Arabic is pref
• erred.Proficient in Microsoft Word, Excel, and Power
• Point.Strong time management and proactive app
• roach.Ability to work independ
• ently.