Commercial Strategy & Performance Analyst
Role Overview
Serves as the analytical backbone of the local account team’s performance function, working with the Business Performance Manager.
Works across data analytics, commercial operations, and AI enablement to support accurate, efficient performance management.
Key Skills for This Role
Full Job Posting
Role overview
Serves as the analytical backbone of the local account team’s performance function, working with the Business Performance Manager.
Works across data analytics, commercial operations, and AI enablement to support accurate, efficient performance management.
Responsibilities
- Build recurring dashboards and reports covering GMV, account growth, retention, and revenue.
- Run bonus and commission calculations, validate inputs, resolve discrepancies, and support payouts.
- Maintain KPI scorecards and data quality; conduct account diagnostics, trend analysis, and root-cause investigations.
- Use AI tools to create analysis, performance summaries, business reviews, self-service tools, and automated alerts.
- Automate reporting and analysis; develop forecasts and scenario analyses for target setting.
- Enable account managers with self-service tools, training, and ad hoc analysis; partner with Data, Finance, and Sales Ops.
Requirements
- 3–5 years in business analysis, commercial analytics, sales operations, or a similar data-focused role in e-commerce, food delivery, or internet platforms.
- Advanced SQL and expert Excel or Google Sheets skills; hands-on BI dashboard experience with Tableau, Power BI, Looker, or similar.
- Hands-on business use of AI tools, including analytical prompting, LLM-assisted reporting, or AI-agent workflows.
- Commercial performance reporting experience, including sales or account-management KPIs, scorecards, and business reviews.
- Strong attention to detail, independent analytical project skills, structured problem-solving, and clear communication with non-technical stakeholders.
- Python or R, forecasting, or machine learning experience is a plus.
Role opportunity
The role owns processes from dashboard design through bonus calculations and supports decisions on targets, incentives, and team strategy.
The analyst will help introduce AI-enabled ways of working and collaborate across account management, finance, data, and leadership.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Keeta
Government Relations Senior Specialist
Riyadh, KSA
Keeta seeks a Government Relations Senior Specialist in Riyadh to manage government procedures for company formation and operations, ensure regulatory compliance, and resolve issues on government platforms and corporate
CRM Strategy Manager
, UAE
Keeta is seeking a CRM Strategy Manager to own user-engagement traffic strategy and resource allocation across channels, improving conversion and business growth through data. Candidates need strong analytical skills, SQ
Escalation Associate - CX (UAEN)
, UAE
Keeta is seeking an Escalation Associate to investigate complex customer, rider, and merchant cases, manage sensitive complaints, and improve customer experience. Applicants need 2–3+ years of relevant experience and flu
private label manager
Riyadh, KSA
The employer is seeking a Private Label Manager to plan overseas products and develop localized private-brand categories. The role covers product strategy, market research, assortment and new product development, with cr
Marketing Expert
, KSA
Keeta seeks a marketing expert to build and execute KOL marketing strategies for the Saudi market across social media platforms. The role covers identifying and negotiating KOL partnerships, producing creative content, a
Escalation Associate (CX)
, UAE
Keeta is seeking an Escalation Associate to investigate complex customer, rider, and merchant cases and drive timely resolutions. Candidates should have 2–3+ years of relevant experience, fluency in written and spoken Ar
Business Development Specialist
Abu Dhabi, UAE
Keeta is seeking a Business Development Specialist to expand its merchant network in Abu Dhabi and Al Ain and grow existing restaurant partnerships. The role includes merchant acquisition, onboarding, performance monitor
Marketing Visual Design Intern – Qatar Business
, QAT
Keeta is seeking a visual design intern to create and optimize marketing assets for grocery delivery campaigns in Qatar. The role combines campaign design, localization, A/B testing, and template development; English and
Government Relations Senior Specialist
Riyadh, KSA
CRM Strategy Manager
, UAE
Escalation Associate - CX (UAEN)
, UAE
private label manager
Riyadh, KSA
Marketing Expert
, KSA
Escalation Associate (CX)
, UAE
Business Development Specialist
Abu Dhabi, UAE
Marketing Visual Design Intern – Qatar Business
, QAT