Commercial Manager
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Key skills for this role
About the Role
Hilton is seeking a Commercial Manager to lead commercial strategy across multiple revenue streams including rooms, food and beverage, and events. The role involves developing integrated strategies, maximizing revenue, leading pricing and forecasting, and aligning sales and marketing efforts.
Key Skills for This Role
Responsibilities
- Own commercial strategy and execution across all revenue streams
- Maximize revenue and profitability in partnership with General Managers and Finance
- Lead pricing and forecasting strategy including demand forecasting and business reviews
- Align sales and marketing efforts to support brand positioning and drive demand
- Adapt to market dynamics by monitoring trends and adjusting strategies
- Strengthen stakeholder relationships with owners, operators, and corporate teams
- Cultivate a high performing team through performance management and development
Requirements
- Experience in commercial strategy and revenue management
- Strong leadership and team management skills
- Ability to develop and implement integrated commercial strategies
- Experience in pricing, forecasting, and business reviews
- Excellent stakeholder relationship management
Full Job Posting
Job Description
- Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Commercial Manager, you’re not leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by
Responsibilities
- Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top line performance and market share growth
- Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets
- Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments
- Align sales and marketing efforts: Coordinate on property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand
- Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions
- Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long term commercial value
- Cultivate a high performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Qualifications
- A passion for spreading the light and warmth of Hospitality
- Acting with Integrity and always doing the right thing
- Inspiring others through Leadership
- A belief that Teamwork drives the best outcomes
- A sense of Ownership and accountability
- A focus on the Now, bringing urgency and discipline to every moment
About Us
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world class brands, and a company wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
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