Commercial Digital Account Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
At USEO, we're looking for more than just an Account Manager – we're looking for someone who can build lasting relationships, identify opportunities, and drive real business growth.
Key Skills for This Role
Full Job Posting
Overview
At USEO, we're looking for more than just an Account Manager – we're looking for someone who can build lasting relationships, identify opportunities, and drive real business growth.
As a Commercial Digital Account Manager, you'll become a trusted partner to a portfolio of ambitious clients, helping them maximise their investment across services including SEO, Paid Media, Websites, Social Media, and AI Search.
You'll take ownership of your accounts, proactively identify opportunities for growth, and work closely with our specialist teams to deliver outstanding results.
This is a commercially focused role, not a customer service position.
Success means retaining and growing client accounts, solving challenges before they arise, and becoming the strategic advisor that clients turn to for guidance and support.
Key Responsibilities
- Manage a portfolio of client accounts and act as their primary point of contact.
- Build strong relationships with business owners and marketing leaders.
- Lead client meetings, performance reviews, and strategic conversations.
- Identify upsell opportunities and support account growth.
- Drive client retention and contribute to overall commercial performance.
- Work closely with SEO, PPC, Social Media, and Web specialists to deliver results.
- Proactively solve problems before they escalate.
- Act as the voice of the client internally, ensuring their needs are understood.
- Ensure clients consistently see clear value from their investment.
- Support businesses in achieving growth through tailored digital marketing solutions.
Key Requirements
- We're more interested in mindset than years of digital marketing experience.
- We can teach platforms.
- We can teach products.
- We can't teach attitude.
- The ideal candidate will be:
- Commercially minded with a passion for building relationships.
- Hungry to succeed and motivated by targets, growth, and career progression.
- Confident communicating with clients and stakeholders at all levels.
- Resilient under pressure and comfortable handling difficult conversations.
- Organised, proactive, and able to take ownership of their work.
- Curious, eager to learn, and willing to develop digital marketing knowledge.
- A natural problem-solver who focuses on solutions rather than excuses.
What Success Looks Like
- Clients remain loyal because they trust your advice and support.
- Revenue grows because you identify and act on opportunities.
- Challenges are resolved before they become major issues.
- Internal teams enjoy collaborating with you.
- Clients view you as a strategic partner rather than simply a supplier.
What We Offer
- The opportunity to join one of Dubai's longest-standing digital marketing agencies.
- Exposure to clients across the UAE, GCC, UK, Europe, and beyond.
- A high-performance environment that values ownership, ambition, and commercial thinking.
- Ongoing training and support to develop your digital marketing knowledge.
- The chance to build valuable business relationships and accelerate your career progression.
- A role where you can genuinely influence client growth and business success.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at USEO - United Search Engine Optimization
Content Creator
Dubai, UAE
We are looking for a highly creative, organised, and proactive Content Creator to join our social media agency. This role is responsible for developing creative concepts, producing engaging content, and leading the creat
Social Media Account Manager
Dubai, UAE
We are seeking a dynamic and experienced Social Media Account Manager to join our team. The ideal candidate will be passionate about social media marketing, highly organised, creative, and possess strong communication sk
Social Media Account Manager
Dubai, UAE
We are seeking a dynamic and experienced Social Media Account Manager to join our team. The ideal candidate will be passionate about social media marketing, highly organised, creative, and possess strong communication sk
Graphic Designer
Dubai, UAE
Design engaging graphics and visual assets for social media, collaborate with teams, and adapt brand guidelines while managing multiple deadlines.