Commercial Account Manager, MENA

About This Role

Job Ad We’re looking for a Commercial Account Manager to join Procore’s Sales team in MENA. In this role you’ll serve as the main point of contact for our commercial customers.

You’ll leverage the value of Procore’s suite of solutions to renew and expand our customer base whilst also mitigating churn. You’ll also collaborate with Customer Success, Solution Specialists and other Sales members to ensure all growth opportunities with our customer base are realised.

This position reports to the Country Manager, MENA and will be based in our Dubai office. We are looking for candidates to join us immediately!

What you’ll do:

• Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore
• Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)
• Research accounts, identify key champions, generate interest, and obtain business requirements
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com
• Coordinate internal resources to solve client’s issues and execution of service agreements

What we’re looking for:

• BA/BS or equivalent experience
• Demonstrated success in software sales within the Commercial market, ideally in a B2B environment
• Experience using a consultative, solution-based sales methodology
• A Customer-Centric Mindset; deep understanding of client needs and a commitment to delivering exceptional service.
• Strategic Thinking: Ability to identify opportunities for account growth and align them with company goals.
• Proven record of success in an inside sales based selling model
• Post-sale revenue expansion experience preferred
• Proven ability to develop and manage pipeline and forecasting
• Fluency in both English and Arabic
• Ability to work in the UAE