Collection Executive

/ Purpose

Role And Responsibilities

• Monitor accounts daily.
• Identify outstanding account receivables.
• Investigate historical data for debts and bills.
• Take actions in order to encourage timely payments.
• Contact clients and discuss their overdue payments.
• Process payments and refunds.
• Resolve billing issues.
• Resolve customer credit issues.
• Update statement of account status records
• Generate invoices, issuing receipts in the system and update the reports accordingly.
• Monitor the PDC's due dates and future payments beforehand.
• Prepare in a timely and accurate manner departmental reports to meet the policies and standards, and department requirements.
• Prepare and present reports on collection activities and progress.
• Update and maintain the system ensuring activities are recorded.
• Keep a record of all submissions in an organized manner.
• Maintain documents in manual files and in electronic databases Facilitates document retrieval during review process.
• Maintain a good level of conduct and regular contact with the internal and external clients/customers to ensure a smooth on-going process is conducted.

Qualificiaton

Knowledge, Skill And Ability

• Proven experience in collection or similar field
• Excellent knowledge of billing procedures
• Comfortable working with targets
• Contact clients and discuss their overdue payments.
• Excellent knowledge to work with MS Office especially Excel
• Candidates may submit their CV along with other credentials to: careers@duservefm.ae