Cluster Manager

Full-time, Permanent 38 hours per week

The Armani Group is a leading luxury fashion house established in 1975 by founder Giorgio Armani.

Renowned for our tailored, unstructured and minimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients.

Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home furnishings that encapsulate the essence of style and elegance.

We're currently looking for an experienced and driven Cluster Manager to lead and oversee 4 locations across Chadstone, Doncaster and Melbourne CBD.

As Cluster Manager, you'll lead our Boutique Managers and their teams to deliver strong commercial results, deliver an exception client experience in-store, and consistent execution with operations across every location.

• Driving the commercial performance within your region through strong leadership and clienteling
• Build, coach and development your leaders and their teams
• Support the stores with hands-on coaching in clienteling, after-care and CRM
• Oversee all store's administrative operations, including WHS, rostering and timesheets
• Build a positive and supportive culture across your region that brings out the best in your team
• Analyse business data and work closely with the Boutique Managers to set clear goals and create strategies to get the best results
• Driving consistency across operations, compliance, visual merchandising and presentation standards.
• Support the Boutique Managers with recruitment, onboarding and team performance
• Identifying opportunities to grow sales, strengthen team capability and improve the client experience.

• Minimum 3 years' experience as a retail manager, preferably within fashion retail
• Strong business mindset with sharp problem-solving skills
• High attention to detail and accuracy
• Excellent communication and presentation skills
• Excellent time management
• Advanced knowledge of Microsoft Office and SAP, with experience using POS systems

At Giorgio Armani, we look after our Talents just as carefully as we look after our craft.

• Monthly Commission - your hard work, rewarded every month
• Generous Staff Discount - up to 40% off, for you and the people you love to dress
• Training and Development - we invest in your growth, every step of the way
• Diverse Career Paths - your journey with us, your way
• Employee Assistance & Wellbeing Program - confidential support, whenever life calls for it
• Birthday Leave - a day off, on us, to celebrate you
• 8 Weeks Paid Parental Leave - time with family, without the financial stress

If this sounds like you, we'd love to hear from you.

Join our Emporio Armani Chatswood team and help lead the next chapter of our story.

Giorgio Armani is proud to be an equal opportunity employer, welcoming and celebrating applicants from all backgrounds.

We are committed to creating an inclusive environment.