Boutique Manager
Role Overview
As Boutique Manager, you'll take full ownership of your boutique's performance, leading a high-performing team and creating an environment where every customer interaction counts.
You'll set the pace on the floor, drive commercial results, and develop the next generation of talent from within.
• Lead daily morning briefs and day-to-day floor operations, keeping the team engaged, informed and motivated
• Support your team's growth through one-on-ones, development plans and hands-on coaching in clienteling, after-care and CRM
• Own the boutique's administrative operations, including WHS, rostering and time and attendance
• Build a positive, supportive culture that brings out the best in your team
• Analyse business data to set clear sales goals and shape strategies that get results
• Grow the client base by generating new business and reactivating existing clientele
• Stay ahead of market trends to spot new opportunities for the boutique
• Lead by example on the floor, from VIP relationships to client events, showing your team what great looks like
Key Skills for This Role
Full Job Posting
Boutique Manager – Giorgio Armani, Melbourne City CBD
Full-time, Permanent 38 hours per week
The Armani Group is a leading luxury fashion house established in 1975 by founder Giorgio Armani.
Renowned for our tailored, unstructured and minimalist signature style, Giorgio Armani is committed to creating a unique luxury experience for each of our clients.
Our extensive portfolio includes apparel, accessories, fragrance, cosmetics, and home furnishings that encapsulate the essence of style and elegance.
We're currently looking for an experienced Boutique Manager to join our team at Giorgio Armani - Collins St.
This is a full-time, permanent position at 38 hours per week.
About The Role
As Boutique Manager, you'll take full ownership of your boutique's performance, leading a high-performing team and creating an environment where every customer interaction counts.
You'll set the pace on the floor, drive commercial results, and develop the next generation of talent from within.
- Lead daily morning briefs and day-to-day floor operations, keeping the team engaged, informed and motivated
- Support your team's growth through one-on-ones, development plans and hands-on coaching in clienteling, after-care and CRM
- Own the boutique's administrative operations, including WHS, rostering and time and attendance
- Build a positive, supportive culture that brings out the best in your team
- Analyse business data to set clear sales goals and shape strategies that get results
- Grow the client base by generating new business and reactivating existing clientele
- Stay ahead of market trends to spot new opportunities for the boutique
- Lead by example on the floor, from VIP relationships to client events, showing your team what great looks like
About Your Skills
- Minimum 3 years' experience as a retail manager, preferably within luxury fashion retail
- Strong business mindset with sharp problem-solving skills
- High attention to detail and accuracy
- Excellent communication and presentation skills
- Excellent time management
- Advanced knowledge of Microsoft Office and SAP, with experience using POS systems
Why Join Giorgio Armani
At Giorgio Armani, we look after our Talents just as carefully as we look after our craft.
- Monthly Commission
• Generous Staff Discount
- Training and Development
• Employee Assistance & Wellbeing Program
- Birthday Leave
• 8 Weeks Paid Parental Leave
If this sounds like you, we'd love to hear from you.
Join our Giorgio Armani Collins St team and help lead the next chapter of our story.
Giorgio Armani is proud to be an equal opportunity employer, welcoming and celebrating applicants from all backgrounds.
We are committed to creating an inclusive environment.
About Giorgio Armani
Italian luxury fashion and lifestyle group.
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