Cluster Director of Revenue Management & Distribution
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About the Role
MAIN DUTIES & RESPONSIBILITIES Revenue Strategy & Optimization Develop and implement the opening revenue strategy for Luxury Hotel - Qiddiya, including rate architecture, room t.
Key Skills for This Role
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Revenue Strategy & Optimization
- Develop and implement the opening revenue strategy for Luxury Hotel - Qiddiya, including rate architecture, room type supplements, pricing fences, segment strategy and launch offers.
- Maximize ADR, occupancy, RevPAR, total rooms revenue and overall profitability through disciplined pricing, inventory control, segmentation and demand analysis.
- Support total revenue management opportunities across Rooms, function space, Meetings & Events, F&B, Spa, leisure packages and ancillary revenue streams.
- Monitor market trends, competitor performance, destination demand drivers, booking pace, pickup, lead time, cancellations and source-market performance.
- Translate market intelligence and business performance into clear commercial actions for hotel and cluster leadership.
Pricing, Inventory & Demand Management
- Lead dynamic pricing, yielding, room availability, function space inventory, restrictions, minimum length of stay, closed-to-arrival controls, overbooking strategy and displacement analysis.
- Establish pricing recommendations across transient, corporate, government, leisure, wholesale, group, MICE, package and destination-linked demand.
- Coordinate pricing and inventory decisions where Qiddiya hotels share demand sources, event calendars, group leads, destination packages or owner-level commercial objectives.
- Protect rate integrity, brand positioning and long-term price confidence during opening ramp-up and low-demand periods.
Forecasting, Budgeting & Performance Management
- Prepare daily, weekly, monthly and annual revenue forecasts for Luxury Hotel - Qiddiya and, over time, for Qiddiya Hotels.
- Support annual budgeting, business planning, reforecasting and long-range planning processes.
- Monitor performance against budget, forecast, prior year or approved opening ramp-up assumptions, market benchmarks and owner-approved targets.
- Report and explain variances in occupancy, ADR, RevPAR, revenue, segment mix, channel mix, contribution and forecast accuracy.
- Maintain clear decision records for major pricing actions, forecast changes, group displacement decisions and exceptional approvals.
Distribution & Channel Management
- Manage distribution strategy across direct and indirect channels, including brand website, booking engine, OTAs, GDS, TMCs, wholesalers, channel manager and other approved platforms.
- Ensure rate parity, content accuracy, room type consistency, package accuracy and booking rule integrity across all channels.
- Monitor channel production, cost of acquisition, conversion, cancellation behavior, booking window and profitability.
- Identify opportunities to grow direct bookings and reduce avoidable distribution cost.
- Partner with Digital and Marketing to improve online visibility, conversion, campaign performance and demand capture.
Reservations Management
- Oversee reservations performance and standards to ensure accuracy, efficiency, conversion and revenue optimization.
- Monitor booking quality, conversion rates, call handling, inquiry response, booking pace and reservation data accuracy.
- Implement upselling and cross-selling initiatives aligned with the revenue strategy.
- Ensure reservation procedures, market/source coding and booking controls are aligned with approved revenue strategies.
Pre-Opening & Commercial Readiness
- Coordinate revenue and distribution setup during the pre-opening phase, including PMS, CRS, RMS, channel manager, GDS, OTAs, Delphi and reporting tools, as applicable.
- Validate rate loading, room type mapping, market codes, source codes, package codes, restrictions and booking rules before go-live.
- Coordinate channel setup, content loading, availability, pricing and package readiness with Sales, Marketing, Digital, Distribution and system vendors.
- Create and chair the opening revenue meeting cadence, including weekly revenue meetings, reporting templates, forecast process and pricing decision logs.
- Support commercial readiness reviews, owner updates and launch risk tracking linked to revenue, distribution and booking performance.
Cluster And Future Growth
- Prepare the revenue function to expand from Luxury Hotel - Qiddiya coverage to a cluster model as Qiddiya Hotels are onboarded.
- Develop a common Qiddiya revenue management framework while respecting each hotel s brand positioning, market role, guest profile and rate hierarchy.
- Build scalable reporting across the portfolio, including property-level and cluster-level views of ADR, occupancy, RevPAR, total revenue, channel mix, business mix and forecast accuracy.
- Recommend future team structure, roles and responsibilities as business volume and hotel openings require additional revenue, distribution or analytics support.
- Ensure consistency in commercial governance, pricing approvals, forecast standards and revenue meeting discipline across the Qiddiya portfolio.
Commercial Collaboration & Stakeholder Management
- Partner with Sales & Marketing to align account strategy, segment pricing, tactical campaigns, promotions, packages and need-period actions.
- Support group, event and MICE pricing decisions through function space pricing, meeting room inventory controls, displacement analysis and commercial recommendations.
- Collaborate with Operations to ensure revenue actions are operationally deliverable and aligned with guest experience and capacity.
- Work with Finance on budget, forecast, business planning, variance reporting and profitability analysis.
- Provide revenue performance reports and recommendations to the General Manager, Cluster Commercial leadership, Corporate Commercial, Finance and the owner as required.
- Act as the business owner for revenue system accuracy and data quality across PMS, CRS, RMS, channel manager, GDS, rate shopping and reporting tools, in coordination with IT and system vendors.
Team Leadership & Development
- Lead, mentor and develop Revenue Management, Distribution and Reservations team members as appointed.
- Establish performance objectives, reporting standards and development plans for the team.
- Build a data-driven, commercially focused and collaborative culture.
- Train relevant users on revenue systems, booking controls, reporting standards and commercial processes.
- Promote collaboration across hotel, cluster and corporate teams.
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